What are the responsibilities and job description for the Quality Manager position at UPG?
Founded in 2014 by two successful entrepreneurs, UPG Enterprises, LLC is a high growth, privately held operator of world-class diversified industrial businesses. Our family of companies has been built from more than 15 acquisitions in the metals, manufacturing, distribution, and logistics segments. Approaching $1.2B in annual revenue, the UPG portfolio of companies operates more than 3 million square feet of manufacturing space, a fleet of 200 trucks, and over 26 production facilities across the U.S., Canada, and Mexico. We take a long-term approach to business and pride ourselves on having a lasting foundation built upon a strong culture, mutual respect, excellent teams, and an innovative entrepreneurial spirit.
National Metalwares powered by UPG is hiring a qualified Quality Manager to join our growing team. This person will drive implementation of our ISO certification, provide quality control and assurance functions that ensure products conform to engineering specifications and meet customer quality requirements. They will also make suggestions for process improvements that will improve the company’s efficiency at meeting the customers’ requirements. This person will report to the Director of Sales & Engineering.
Primary Duties and Responsibilities:
- Work with internal and external resources to drive a detailed timeline toward ISO certification.
- Train new employees on company procedures and policies, including ethics, polices and safety measures.
- Support Quality standard and Quality Assurance while standardizing company systems.
- Determine and distribute work assignments and supervise projects to ensure employees collaborate towards a common objective.
- Perform regular audits of departments and production lines to ensure they comply with company standards.
- Ensures raw materials used in product production are from qualified/approved vendors and meet internal quality testing specifications.
- Advises other departments about quality assurance issues that impact their realm of responsibility.
- Familiar with and fully support APQP, PPAP, FMEA and 8D requirements.
- Continuously review and improve the quality control system.
- Investigate customer complaints to determine root cause and implement corrective actions and provide 8D reports to customers as required.
- Review employee productivity and performance to ensure they meet clients’ requirements or recommend improvements to meet quality standards.
- Working closely with Engineering, Supervising QC Staff, QC lab activities supporting production and other departments.
- Maintain ISO certification, SOPs, Work Instructions and Quality records.
- Generate monthly Quality measurable and indicator and present to management with focus to improving the quality capability.
- Oversee Quality Lab and measurement databases.
- Generate monthly reports to Management for review for continuous Improvement and drive down the cost of Quality.
- Perform other duties/projects as assigned.
Position Requirements:
- BS in Material Science or Engineering or equivalent experience.
- Experience in implementation of ISO certifications, Process FMEA and Control Plan, PPAP.
- Experience in steel stamping and/or tubular products a plus.
- 4 years of Quality management experience.
- Lean and/or Operational Excellence experience, training, or certification a plus.
- Demonstrated expertise in development of root cause analysis.
- Effective business/technical written and verbal communication skills.
- Strong organizational, strategic and planning skills.
- High level of accuracy and attention to detail.
- Drives results with all levels of personnel, internal and external.
- Computer skill MS office and standard Quality related software such as Minitab or other equivalent Quality related software.
Diversity & Inclusion Statement
UPG Enterprises LLC and its Affiliates is an equal opportunity employer committed to a diverse and inclusive workforce.
