Account management

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you.

We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world.

We live by our values trust and be trusted, achieve together, renew with courage. Join us in creating a future beyond fossils!

We are now looking for Customer Account Management, Controller in Customer Operations in Finance, Finance & Control.

Greetings from your future manager :

What you will do :

Manage a portfolio of customers to reduce overdue receivables.

Engage with customers to ensure timely payments.

Uphold and promote the company's collection standards, guiding customers on maintaining up-to-date accounts.

Collaborate closely with the Sales and Customer Service teams to monitor and address shifts in customer behavior.

Actively perform and follow up the compliance of defined internal controls.

Co-operate closely with Credit Risk Management organization on customer behavior to help UPM make educated risk choices.

Handle credit card and check payment processing.

Who you are :

Possess a Bachelor's degree or equivalent qualification in accounting operations, customer service, collections, or sales.

Fluent in English, with proficiency in Spanish being a valuable addition.

A solution-driven individual with a knack for problem-solving and managing complex situations.

Exhibit a strong business acumen and a deep understanding of the business landscape.

Demonstrated ability to collaborate, influence, and work effectively in a team, while being adaptable to a changing environment.

An effective communicator with impressive presentation skills.

Committed to achieving personal and team goals within set deadlines.

Uphold the highest standards of integrity and operate independently in daily tasks.

This is what we offer for you :

A meaningful job We have an inspiring purpose We create a future beyond fossils. Our work is impactful and transformative.

A caring community Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues.

We support the work-life balance of all our employees.

Development opportunities We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.

Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity.

We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

Comprehensive benefit package - UPM’s benefit package includes medical, dental and vision insurance, paid time off and a 401(k)-retirement plan.

Last updated : 2024-02-24