Manager, Transport - Harrisburg

Purpose:
Responsible for creating an optimal internal and external customer experience while managing all medical/surgical sterile and supply related functions, and patient transport. The responsibility entails operations and quality of service provided, employee development, operating and capital budget accountability and short/long-term planning.

Responsibilities:

• Report on daily departmental activities and operational performance.
• Ensure that all personnel are aware of hospital policies and procedures; enacts disciplinary procedures when appropriate.
• Prepare monthly budget variance reports for Director which examine budgeted versus actual expenditures.
• In conjunction with the Purchasing Department, develop and monitor equipment buying/renting issues. Monitors rental equipment and looks for ways to control or reduce costs.
• Monitors, evaluates, and coaches job performance of direct reports. Interpret data and apply process changes to optimize department productivity.
• Accomplished financial objectives by forecasting future needs; participation in budget development; evaluates expenditures.
• Manages incoming requests and resolves issues with customer-focused orientation.
• Recommend intra-departmental and department policies and procedures or operations. Act in a manner to promote optimal service management.
• Conduct regular staff meetings and prepares minutes outlining the objectives and employee discussions for the Director's review.
• Exhibits fiscal responsibility by preparing and submitting MRS biweekly with detailed explanation of variance.
• Monitor the completion of employee time cards and associated documentation.
• Ensure departments have equipment available when needed.
• Monitors quality and customer service standards; interprets employee and patient satisfaction results; identifies strengths and opportunities and recommends improvements.
• Maintain professional relationships with vendors who provide rental and purchased equipment.
• Develop and monitor operating and capital budgets in all areas of responsibility.
• Serve on committees as appointed by the Director.