Patient Access Representative, BMA Hollidaysburg
Job Posting for Patient Access Representative, BMA Hollidaysburg at UPMC
Patient Access Representative, BMA Hollidaysburg
Full-time, 7:45 AM - 4:15 PM - alternating with 8:30 AM - 5:00 PM (9:30 AM - 6:00 PM Thursday).
Purpose:
Greets and registers incoming patients checks patients out, and schedules future appointments to ensure efficient patient flow by performing the following duties.
Responsibilities:
- Verifies patient appointment time, physician they are scheduled to see and insurance to be billed; updates patient appointment status.
- Work on Wait/Rescheduling lists for providers and resources and schedule patients accordingly.
- Carries out alternative workflows during system(s) downtime.
- Follow all workflows related to your department.
- Work Charge work queues. Collect copays. Enter all payments into UPAY and print receipts for all monies collected. Balance the following policy at the end of each day.
- Check for any special type appointment and obtain any eligibility requirements needed.
- Registers incoming new/established patients by verifying or entering current demographic/insurance information into the computer system. Obtain the required signatures on the paperwork.
- Communicate effectively with the patient to understand their AVS.
- Answers telephones, directs and handles calls as needed.
- Work with patients on utilization of Welcome Kiosks.
- Work Encounters without Charges report.
- Assists patients with questions about insurance and UPMC/BMA policies.
- Maintains & troubleshoots problems that arise with computers, printers, scanners, label printers, and Welcome Kiosks. Reports malfunctioning equipment by ticket submission.
- Schedules future appointments for BMA Providers or Resources via telephone and/or in person from AVS, pools, or staff messages.
Salary.com Estimation for Patient Access Representative, BMA Hollidaysburg in Hollidaysburg, PA
$33,323 to $40,702
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