Renaissance Family Practice is hiring a full-time Patient Services Representative to join their team in Blawnox! This is a Monday through Friday position with primarily daylight hours from 8am to 4:30pm. There will be an alternating late shift on Monday and/or Wednesday from 11:30am to 8pm.
We are looking for someone that can greet patients, verify insurance, confirm appointments, scan documents, answer the phones, and other duties as assigned.
If you have a customer service background, we invite you to apply!
Free parking available.
Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.
Responsibilities:
Salary.com Estimation for Patient Svcs Representative (Renaissance Family Practice, Blawnox) in Blawnox, PA
$32,476 - $40,947
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