Case Aide

Urban Pathways, Inc.
Bronx, NY Full Time
POSTED ON 7/1/2022 CLOSED ON 8/13/2022

What are the responsibilities and job description for the Case Aide position at Urban Pathways, Inc.?

Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.

Reporting to the Program Director, the Case Aide's duties include:

  • Conducts initial screening of new clients.
  • Assists Case Managers with client related services and tasks as required.
  • Escorts clients to appointments as required.
  • Assists with driving, delivering and retrieving supplies from respite sites.
  • Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations.
  • Attends staff meetings, trainings, and supervisory sessions, as required.
  • Performs all other duties as assigned.
  • High school diploma or GED required
  • Sensitivity to the special needs of the homeless clients is preferred.
  • Ability to follow written and oral instructions.
  • Tri-state area driver’s license and willingness to drive agency vehicle required.
  • Ability to travel via public transportation required.
  • Ability and willingness to work a flexible schedule include evenings, weekends and holidays required.
  • Computer skills and knowledge of Microsoft Office (i.e., Word, Outlook, etc,) a plus.
  • Good interpersonal skills and ability to work as part of a team.
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