What are the responsibilities and job description for the Case Manager position at Urban Pathways, Inc.?
Job Description
Job Description
Responsibilities
Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients.
- Provides comprehensive case management services for assigned clients including but not limited to crisis intervention, advocacy, assistance in problem-solving, assessment, conflict resolution, entitlements, training on daily living skills, and referrals.
- Assesses client needs and develops service plans and client objectives to achieve self-sufficiency.
- Conducts field work including but not limited to home visits, escorting clients to appointments, and outreach.
- Monitors client medication as required.
- Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations.
- Attends staff meetings, trainings, and supervisory sessions, as required.
- Develops and maintains relationships with community services and resources.
- Performs all other duties as assigned.
Qualifications
- Bachelor’s degree required. Bachelor’s degree in Social Work or other related field preferred.
- Minimum one year of clinical, individual or group counseling experience with mentally ill, formerly homeless people preferred.
- Strong computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, Excel, etc).
- Strong interpersonal skills and ability to work as part of a team.
- Strong written and verbal communication skills.
- Familiarity with on-line chart record databases such as AWARDS a plus.
- Bi-lingual English/Spanish a plus.
- Required to work a flexible schedule including weekends, holidays, and evenings.
- Clean driving record a plus.
Location/Region: Astoria, NY
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