What are the responsibilities and job description for the Food Hall Server position at HF Brands & Markets?
PLEASE JOIN US FOR AN OPEN CALL MONDAY & TUESDAY FROM 2:30-4:30PM
at Urbanspace Vanderbilt230 Park Ave(Entrance on 45th and Vanderbilt)
- Monday, March 11th - HOSTS, SERVERS
- Tuesday, March 12th - HOSTS, SERVERS, BARTENDERS
- Monday, March 18th - HOSTS, SERVERS
- Tuesday, March 19th - HOSTS, SERVERS, BARTENDERS
Position: Server
Department: Operations
Reports To: Management
FLSA Status: Non- Exempt
Wage: $18 - $20 plus tips
Job Description
Urbanspace is a fast-casual food hall environment. With this role, we intend to bring a full-service option to our guests. We use a blended service model where you will use a handheld, and guests will use QR codes to order.
Experience: Minimum of 1 year of experience in a comparable position. Professional appearance, excellent interpersonal and communication skills
Role and Responsibilities:
- Create a positive guest experience by guiding guests through the menu, explaining the chef's specialties; answering food preparation questions.
- Using Toast POS according to standard, sending orders to kitchen; identifying patrons' special dietary needs and special requests.
- Keep kitchen staff informed by timing of meal progression.
- Ensure consistently clean glasses, silverware, table setups and working areas, and prepare dining area with QR codes
- Deliver an amazing guest experience through the best combination of food and service
- Ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change
- Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation
- Protects establishment and patrons by adhering to sanitation, and safety policies
- Complete opening and/or closing procedures in a timely manner
- Follow departmental policies and procedures
REQUIREMENTS:
- Magnetic charisma and sense of humor.
- Persistent work ethic.
- Curiosity, drive and ability to deep dive into learning aspects of service.
- Ability to, or interested in learning, how to carry a cocktail tray full through a busy hall.
- Strong verbal communications skills with an ability to clearly articulate flavors to a variety of audiences.
- A strong intuitive capacity with ability to read and interpret guests verbal & non-verbal communications.
- Proven ability to multitask and prioritize multiple guests and requests simultaneously with a strong sense of urgency for completion and follow through.
- Proven ability to build solid relationships and work effectively with others at all levels of an organization.
Physical Abilities: Ability to communicate well and maintain positive interpersonal relations with co-workers and guests.
Must be able to lift and carry 60 lbs.
Dress Attire: Uniform of black pants, black button down shirt , black non-athletic tennis shoes (non-slip)
Salary : $18 - $20
