Life Safety/Security Communications Specialist

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What is your day to day? Research required information using available resources. Identify and escalate priority issues. Identify areas of opportunity and utilize skill/knowledge to suggest improvements. Route calls to appropriate resources. Complete all assigned call backs. Utilize Emergency Medical Dispatch guidelines to evaluate emergency phone calls, provide pre-arrival instructions, and dispatch resources. Process emergency calls for security, fire, EMS, and HazMat incidents, determine priorities, and dispatch emergency services per protocols. Liaison between BMS/JLL site EHS, Facility and Corporate Security personnel and state/county EMS and Law Enforcement during incidents/emergencies. Create and monitor work-orders for multiples sites using Corrigo. Monitor access control systems and assign appropriate resources to investigate alarms. Adhere to business unit specified client driven standards. Complete data entry using multiple work request applications. Monitor video surveillance systems. Monitor and operate multi-site radio system. Desired experience and technical skills Life Safety Utilize the Critical Event Management platform to disseminate urgent messages to key stakeholders and staff and account for personnel in the wake of a major event. Monitor/dispatch and impair fire systems for multiple sites. Communicate with third party monitoring companies of fires systems for multiple sites. Reporting Utilize a CAD system for dispatches and incident reporting. Complete Incident Reports as required. Other Complete and maintain Public Safety Telecommunicator I certification and Emergency Medical Dispatch certification. All other duties and tasks assigned. Work Schedule Pittman Schedule: The Pitman fixed schedule is also known as the 2-3-2 schedule because employees have two days off followed by three working days, and then they have two days off again. 7 AM - 7 PM and 11AM - 11 PM (No Over-Nights) Required High School diploma or equivalent Proficient in Word, Excel and other Microsoft Office Suite programs Strong organizational and management skills Ability to multi-task and work both in a team and independently Ability to function effectively in a dynamic work environment Excellent interpersonal skills; strong emphasis on customer service Excellent business writing and verbal communications Strong analytical ability Detail oriented Ability to sit for long periods of time Willing to work 12 hour shifts on days, nights, and weekends and mandatory overtime. Essential employee required to work during holidays and site closures Must Be Fully Vaccinated for Covid-19 Preferred 4-year degree in Emergency Management 2 years of experience in emergency medical services or fire services Technical knowledge of C-Cure 9000 Access Control System Experience utilizing video surveillance systems such as Milestone Experience with threat assessment and emergency mass notification systems Experience with CISCO phone systems CPR Course Completion Emergency Medical Technician Public Safety Telecommunicator Location: On-site –Lawrence, NJ Job Tags: Access Control (AC), Access Control (AC), Adapting Quickly, Analytical Thinking, Business, Camera Systems, Card Access Systems, Communication, Control System, Crisis Management, Customer Service, Emergency Management, Emergency Medical Response, Emergency Medical Services, Emergency Services, Event Management, Fire Services, Fire Suppression Systems, Global Business, Incident Reporting, Interpersonal Communication, Interpersonal Relationships, Leadership, Life Safety Code, Mass Notification Systems { 10 more} If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits, include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Flexible and Remote Work Arrangements may be available About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site 🔒 A culture of belonging. Rewarding opportunities. And a diverse global community shaping the future of real estate for a better world. See what a better world means to JLLers around the globe. JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.6 billion, operations in over 80 countries and a global workforce of more than 91,000 as of December 31, 2020. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Salary : $17 - $0