Administrative Support Assistant

Duties

This position independently performs a wide variety of administrative support functions and serves as a principle point of contact on specific technical aspects or programs related to office administration, resolving recurring technical problems and issues independently. These positions will be responsible for staffing the front desk of a public office. The administrative support functions could include one or more of the following: Budget and Finance; Facilities; Fleet; Property; Procurement; Collections; Timekeeping/Payroll; Travel; Public Contact; Training; Records; and Mail.

• Prioritize work and multi-task workload in order to ensure deadlines are met.
• Communicate with tact whether in person or on the phone to provide customer service.
• Create and maintain various reports in spreadsheets and databases.
• Use database or spreadsheet software to enter, sort, and retrieve data for standard reports.

Requirements

Conditions of Employment

• U.S. Citizenship required
• May be required to complete background investigation and drug screening.
• Meet Selective Service Registration Act requirement for males
• Must provide resume and supporting documents (See required documents).
• You cannot hold an active real estate license, nor can you have an interest or hold stocks in firms with interest in Federal Lands.
• If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
• You will be required to obtain and maintain a valid state driver's license.
• Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents are required and must be submitted by 11:59 PM (EST) on 01/18/2024.

  • Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade.

  • A complete Occupational Questionnaire

  • College transcripts, if qualifying based on education.

  • Other Supporting Documents, if applicable, such as:

  • Veterans Preference Documentation:
    • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
    • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
    • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
    5. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 90 on the rating criteria for this position.

  
  Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
  
  Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 01/18/2024. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

  • Select Apply. If you are not logged in, you will be prompted to login or create an account.

  • Prompted to Start the Application Process by selecting "Start Application."
    • Click here for USAJobs Help with "How to create an application"
    • To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12227536

  • Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.

  • Select documents you want included in this application.

  • Review package to acknowledge your documents were reviewed.

  • Select if you want to include your demographic information.

  • After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."

  • Follow onscreen prompts and instructions to complete your application.

  • Add the supporting documents by indexing your documents with the dropdown.
    • Upload any missing required documents or optional documents.

  • Review and Submit Application.

  • While logged in, you can check the status of your application by selecting " " next to the job title for this position.

  • You can review or revise your application at any point during the open period of the announcement.
    • To update an application, you should log into your USAJOBS account and select " " next to the job title for this position. Select "Update Application" for this job.
    • Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

  Agency contact information

  San Antonio Services Branch

  Phone

  816-541-8101

  Email

  SASBMailbox@opm.gov

  Address

  BLM New Mexico State Office
  BLM New Mexico, NM-951
  301 Dinosaur Trail
  Santa Fe, NM 87508
  US

  Next steps

  Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
  
  Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration
  
  This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

U.S. Citizens, CTAP, ICTAP