Quality Assurance Specialist (Deployable)

US Defense Contract Management Agency
Grand Rapids, MI Full Time
POSTED ON 3/17/2024

Duties

  • Designs/implements/maintains a risk-based surveillance program and assessment plan associated with the quality assurance provisions of contracts.
  • Identifies opportunities for process improvements by analyzing data.
  • As a member of a multi-functional or technical team, implements the overall Quality Program for diverse products and services to support the U.S. Government’s acquisition at one or more supplier facilities.
  • Ensures contractor compliance with design, manufacturing, repair, overhaul, and modernization requirements.
  • Independently audits/surveys contractor processes to ensure compliance with customer/contractual requirements.
  • Investigates customer complaints/concerns about contractor quality performance and processes which impact user satisfaction, then provides data about the complaints.
  • Provides technical support to DCMA team members, assisting with analyzing contractual issues, and determining the best course of action to support the contractor and customers.

Requirements

Conditions of Employment

  • Possession of a valid state driver's license is required.
  • Security Requirements: Non-Critical Sensitive with Secret Access.
  • Required to obtain a passport/VISA.
  • A medical/dental examination is required. You must pass a pre-employment examination and reoccurring annual physical throughout your 4-year commitment. Lifting requirement of 45 pounds.
  • Immunization screening is required (e.g., Anthrax, Smallpox, Malaria, and COVID). Must meet medical criteria for deployment in accordance with USCENTCOM Individual Protection and Individual/Unit Deployment Policy.
  • DoD Civilian Employee Overseas Emergency Essential Position Agreement is required.
  • Must be able to possess and maintain a Government Travel Card.
  • Selectee is required to be exempt from recall to the military Reserves or recall to active duty for retired military.
  • Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
  • Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
  • Tentative offer for employment will be rescinded if the selectee does not meet conditions of employment.

Qualifications

To qualify for a Quality Assurance Specialist (Deployable), your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
  • Application of quality assurance concepts, principles, methods, and practices to analyze the products or services of a contractor's process.
  • Evaluating and inspecting production methods, processes, and testing techniques being performed by contractors.
  • Applying statistical and quality data analysis evaluations to determine compliance with contractual requirements.
B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: a Ph.D. or equivalent doctoral degree or three full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. The major study must be in quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position.

C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualifications and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11.

Education

If the position has a minimum education requirement you MUST provide transcripts (unofficial are acceptable at the time of application) to support your educational claims. Or, if you are using education to qualify in lieu of specialized experience you MUST provide transcripts (unofficial are acceptable at the time of application) to support your educational claims. The transcripts must include your name, the name of the college or university, class/course list, completed number of credits/hours, and the date degree conferred (if applicable). Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Licenses must be current at time of application.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

This is a permanent GS-11 position. Upon deployment overseas, the employee will be temporarily promoted to the GS-12 grade level, if eligible, for the duration of the deployment. Upon return to CONUS the employee will be changed to lower grade to the permanent grade level.

If you do not meet the Time in Grade or Specialized experience for the temporary promotion, you will deploy at the lower grade level, GS-11.

Once the four year commitment is successfully met you will be placed into a non-deployable position in the CMO for which you were hired at the permanent GS-11 grade level.

  • This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found in DoDI 1400.25-V300.
  • Tour of Duty: Flexible. Deployable schedule tour of duty will require evenings, weekends and holiday work hours, and overtime.
  • FLSA: Non-Exempt while in the U.S.; Exempt when deployed overseas
  • Bargaining Unit: Yes
  • Financial Disclosure Required
  • Selectee may be required to serve a trial/probationary period.
  • Acquisition, Technology & Logistics(AT&L) NON-CAP: Position requires DoD Acquisition Engineering & Technical Management, Foundational certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years.Click here for more details and Resources.
  • Generally, indoor work location has power, water, heating, and air conditioning, although outages should be expected.
  • Selectee will receive danger pay and foreign post differential as authorized for overseas location to which deployed.
  • U.S. Citizenship is required. You will be required to provide proof of U.S. Citizenship.
  • Position requires employee to wear uniform and/or protective clothing.
  • This position is designated as Emergency-Essential (E-E). In the event of a crisis situation, incumbent will be subject to deployment on a TDY basis to overseas duty location(s) to perform assigned duties particular to the deployment. Failure to deploy when required and/or meet the medical requirements of deployment status may result in separation from Federal Service. Additional information on E-E positions may be found in DoD Directive Type Memorandum 17-004, Subject: Department of Defense Expeditionary Civilian Workforce. Interested applicants are HIGHLY encouraged to review this Directive prior to applying.
  • Employees must meet the Combatant Command's Theater entry requirements, mandatory medical standards, and required immunizations for deploying civilian personnel. This position requires various vaccinations that may include Anthrax, Hepatitis A&B, Typhoid, Smallpox, Influenza, Tetanus/Diphtheria/Pertussis, Measles/Mumps, Rubella, Pneumococcal, Polio, Varicella, and COVID. Further information can be found in the current USCENTCOM MOD (USCENTCOM Individual Protection and Individual Unit Deployment Policy).

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please follow all instructions carefully. Errors or omissions may affect your eligibility and/or score.

Direct Hire Evaluation: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. This vacancy will be filled through OPM's Direct Hire Authority. All applicants who meet the basic qualification requirements will be forwarded to the Selecting Official for consideration. The rule of Three, Veteran's Preference and traditional rating and ranking of applicants do not apply to this vacancy. We will evaluate your application for basic eligibility and to determine if your experience meets the basic qualification requirements described in the announcement. All applicants who meet the qualifications and other basic requirement are eligible for referral and selection consideration. Please follow all instructions carefully. Errors or omissions may affect your rating.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Required documents for submission vary based on the authority you are using to apply (e.g., applying as a veteran, a current permanent Federal employee, a reinstatement, etc). Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

    The following documents are REQUIRED:
    1. Your resume:

    • Must include your name and contact information, dates of employment and duties performed. If multiple resumes are submitted, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible. IMPORTANT NOTE: Ensure that your resume does not contain any specialized characters, fonts, typefaces or formatting (e.g. tables, macros, etc.). It is also recommended that you convert/save your resume as a PDF prior to attaching to your application.
    • To ensure full credit for time worked regarding qualifications determinations your resume must include your work schedule. You are strongly encouraged to ensure your resume contains the number of hours worked per week and the specific dates of employment (i.e.,"40 hrs per week; 1/15/2020 - 1/14/2022" or "30 hrs per week; 1/15/2020 - Present").
    • Applying for a Federal job requires more information than applying for a job in the private sector. Learn more about creating a suitable resume by reading What to include, viewing the Resume Writing video and using the USAJOBS Resume Builder. In addition to information identified in What to Include, provide pay plan-series-grade for Federal civilian positions, when applicable, and be sure your resume is complete.
    2. Transcripts (must include your name, the name of the college or university, class/course list, completed number of credits/hours, and the date degree conferred (if applicable): Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Licenses must be current at time of application.
    • College transcript(s), required if qualifying based on education.

    PLEASE REVIEW THE LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: Supporting Documents

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.

    To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12345787.

    The complete application package must be submitted by 11:59 PM (EST) on 03/25/2024 to receive consideration.

    • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
    • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
    • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
    • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
    • It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
    • Additional information on how to complete the online application process and submit your online application may be found on the https://www.usajobs.gov/Help/working-in-government/
    The documents you are required to submit vary based on the authority you are using to apply (e.g., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).
    • Helpful Information: To obtain a copy of your DD214 or your combined Disability Rating (VA Civil Service Preference Letter) visit https://www.ebenefits.va.gov/ebenefits-portal/

    Agency contact information

    DHRSStaffing DCMA Central

    Phone

    614 692-6765

    Email

    DHRSStaffing.DCMA.Central@dla.mil

    Address

    DCMA - CENTRAL REGION
    1523 W Central Rd
    Bldg 203
    Arlington Heights, IL 60005
    US

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility and qualifications for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

    To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Required documents for submission vary based on the authority you are using to apply (e.g., applying as a veteran, a current permanent Federal employee, a reinstatement, etc). Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

The following documents are REQUIRED:
1. Your resume:

  • Must include your name and contact information, dates of employment and duties performed. If multiple resumes are submitted, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible. IMPORTANT NOTE: Ensure that your resume does not contain any specialized characters, fonts, typefaces or formatting (e.g. tables, macros, etc.). It is also recommended that you convert/save your resume as a PDF prior to attaching to your application.
  • To ensure full credit for time worked regarding qualifications determinations your resume must include your work schedule. You are strongly encouraged to ensure your resume contains the number of hours worked per week and the specific dates of employment (i.e.,"40 hrs per week; 1/15/2020 - 1/14/2022" or "30 hrs per week; 1/15/2020 - Present").
  • Applying for a Federal job requires more information than applying for a job in the private sector. Learn more about creating a suitable resume by reading What to include, viewing the Resume Writing video and using the USAJOBS Resume Builder. In addition to information identified in What to Include, provide pay plan-series-grade for Federal civilian positions, when applicable, and be sure your resume is complete.
2. Transcripts (must include your name, the name of the college or university, class/course list, completed number of credits/hours, and the date degree conferred (if applicable): Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Licenses must be current at time of application.
  • College transcript(s), required if qualifying based on education.

PLEASE REVIEW THE LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: Supporting Documents

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • Military spouses

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This announcement is open to All U.S. Citizens and is being filled under the Direct Hire Authority (DHA) for Certain Personnel of the Department of Defense.

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