What are the responsibilities and job description for the BUSINESS DEVELOPMENT SPECIALIST position at US Export-Import Bank of the United States?
Duties
Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position.
This position is located in the Office of Small Business (OSB). OSB is responsible for strategic sales and marketing of all EXIM Bank programs, products and services. This position will service as a Regional Director within our Reginal Sales Division.
At the full performance level, typical duties may include, but are not limited to:
- Meets and/or exceeds identification of prospective customers resulting in bank authorizations.
- Initiates customer contacts on behalf of EXIM.
- Provides outreach and counseling services related to EXIM's services and products. Participates in the development of EXIM's program and marketing literature for the assigned target market
- - development, publication, and dissemination to the public.
- Trains the general exporting public and related government personnel on function, process, and programs of EXIM.
- Engages in pro-active business development in emerging and rural markets, to small businesses and financial institutions.
- Manages prospective exporter relationships through the customer relationship management (CRM) database related to the assigned market area.
- Works toward the achievement of customer identification goals and any other performance goals set by senior management and ensures that qualified leads are contacted and followed up on in a timely manner. Meets with all potential clients that are or could be a party to any U.S. export transaction within his/her assigned region or category. May serve as primary contact for underserved markets in an assigned region or category. Educates clients on all EXIM and other agency programs available to exporters of U.S. products and services. Advises clients and potential clients in determining the appropriate EXIM's product to best meet their needs.
- Designs, implements, and monitors outreach plans for a specific geographic territory or special initiatives assignment within Small Business. Prepares reports advising various levels in the Bank on the status of these initiatives.
- Provides guidance to clients regarding all EXIM eligibility requirements, policies and procedures, including but not limited to credit requirements and standards, and country limitations from inception of a potential transaction until a well-structured and complete application is submitted to EXIM.
- Leverages relationships with the export-related business community to reach small business exporters.
- Maintains a current, in depth, and technical knowledge of all programs, structures, and EXIM's policies necessary to achieve sales goals and to fulfill the mission of the Regional Sales Division.
- Makes presentations to senior management and advisory committee meetings on assigned marketing activities and provides information for senior management to use in congressional testimony on issues relevant to business development.
- Participates in internal work groups and committees that evaluate and make recommendations regarding improvements in EXIM's programs, policies, or processes, as required. Serves as primary public speaker in the assigned geographic territory or special initiatives assignment on behalf of EXIM on underserved market and small business issues. As applicable, attends domestic trade shows and seminars that showcase EXIM risk mitigation and financing opportunities to attendees. As needed, organizes and serves as principal and/or sole speaker for training seminars and marketing events.
- Works with and manages certain trade association accounts, City-State Partners, TPCC agency employees, US and foreign companies, to develop closer contacts with exporters and foreign buyers by creating appropriate marketing materials for the target audience. Serves as the principal contact for the particular trade association and its members.
- Mentors less experienced business development specialists to develop technical knowledge of EXIM's products, programs, policies and procedures.
- Utilizes Database Management System to obtain leads, cold-call to exporters, follow up on leads, maintains file cases of possible leads and record status of leads and closed sales.
Requirements
Conditions of Employment
- U.S. Citizenship
- Background and Security/Suitability Investigation
- You may be required to serve a one year probationary period
- Specialized experience MUST be documented on your resume
- Current or Former Political Appointees: If you are, or have been employed in the last 5 years, you must disclose this information. Failure to do so may result in disciplinary action including removal from Federal Service.
Qualifications
GS-12: You must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-11 level in the Federal Government. Specialized experience includes:
- Experience selling and promoting services, manufactured capital goods and consumer goods;
- Experience in and/or knowledge of trade finance including working capital loan facilities and international risk mitigation techniques like export credit insurance; AND
- Experience using a customer relationship management (CRM) database system to manage client interactions.
- Experience selling and promoting services, manufactured capital goods and consumer goods;
- Experience in and/or knowledge of trade finance including working capital loan facilities and international risk mitigation techniques like export credit insurance;
- Experience using a customer relationship management (CRM) database system to manage client interactions; AND
- Experience in international payment terms.
For qualification determinations, your resume must contain the following for each work experience listed:
- Organization/Agency's Name
- Title
- Salary (series and grade, if applicable)
- Start and end dates (including the month and year)
- Number of hours you worked per week
- Relevant experience that supports your response to the specialized experience that is stated in the job announcement
NOTE: Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications and your application may be marked as incomplete/ineligible and you will not receive consideration for this position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.
Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. Please visit the following links for more information:
- http://www.naces.org
- http://www.fceatlanta.com
Additional information on the qualification requirements is outlined here.
All requirements must be met by 03/15/2024, the closing date of the announcement.
Education
Additional information
Current or Former Political Appointees: Pursuant to the Office of Personnel Management (OPM) oversight authority under section 1104(b)(2) of title 5, United States Code (U.S.C.) and section 5.2 of title 5, Code of Federal Regulations, OPM requires agencies to seek their approval prior to appointing any current or former political appointee to a permanent position (without time limits) in the civil service. A former or recent political appointee is someone who held a political appointment covered by OPM's policy within the previous 5-year period. OPM's oversight in this area safeguards merit system principles as well as fair and open competition free from political influence. If you are currently employed, or have been employed within the last 5 years, you must disclose this information. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Please visit the following link for the types of political appointments.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 80 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information, please click here.
Veterans: All veterans must meet the qualification requirements of the position for further consideration. For more information on veterans' preference, please click here.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.
Ethical Standards/Financial Disclosure:
EXIM is committed to the highest ethical standards. As an employee, you will be covered by the criminal conflict of interest statutes and the Standards of Ethical Conduct for Employees of the Executive Branch. You will be required to complete new employee ethics training within 3 months of your appointment.
If this position is subject to financial disclosure requirements (either public or confidential depending upon your position), you will be required to complete a new entrant financial disclosure report within 30 days of your appointment.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Category Rating method will be used to evaluate applicants. All qualified applicants will be assigned to one of the following categories:
- Best Qualified - Meets the minimum qualification requirements and excels in most of the job related competencies.
- Well Qualified - Meets the minimum qualification requirements and satisfies most of the job related competencies. (This category must be met to be considered under CTAP/ICTAP procedures)
- Qualified - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies to a substantive degree.
Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAJobs system and/or have not answered all of the vacancy questions will not be considered for this position.
Important Note: You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the responses you provide on the application questionnaire.
If you are found qualified for this position and meet or exceed a predefined rating threshold from your questionnaire responses, a Subject Matter Expert (SME) will review your resume to determine if your technical competencies meet the proficiency requirements established for this position. You will be notified by email if your application is forwarded to the hiring official for further consideration.
If you do not meet the rating threshold to move forward to the next evaluation stage or it is determined that your technical competencies do not meet the proficiency requirements for this position, you will be notified by email.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Your application package should include the following documents:
- Your Resume (applicants are required to submit a resume with job title, series/grade (if federal employee), duties and accomplishments, employer's name, starting and ending dates of employment, number of hours worked per week, and annual salary). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.
- Unofficial Transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
- Proof of U.S. accreditation for foreign study, if applicable.
- Special Priority Selection rights under CTAP or ICTAP:
- Copy of your agency notice (RIF Separation Notice, Notice of Proposed Removal, etc);
- Copy of your most recent performance appraisal (with at least a satisfactory rating),
- Most current SF-50 showing career/conditional tenure competitive status, position title, grade level, and duty location.
- Proof of Veteran's Preference - DD-214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF)15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter, if applicable. If a DD-214 (Member Copy 4) is not available, other documentation listing the beginning and ending dates of active service and the type of discharge must be submitted to verify eligibility.
- Submission of any required documents listed in vacancy announcement, if applicable.
How to Apply
Applications will only be accepted online; however if you are unable to apply online, please contact the Agency Contact Person listed below.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section.
The following is a link to preview the occupational questionnaire:
https://apply.usastaffing.gov/ViewQuestionnaire/12266395
The complete application package must be submitted by 11:59 PM (EST) on 03/15/2024 to receive consideration.- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click the Submit My Answers button to submit your application package.
- It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
- To verify your application is complete, log into your USAJOBS account here, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
Fred Kirby
Phone
202-565-3627
Email
Frederick.Kirby@exim.gov
Address
Export-Import Bank of the United States
811 Vermont Avenue, NW
Washington, DC 20571
USNext steps
After all application packages have been received, we will review your application to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information in the Occupational Questionnaire.
You will be notified by email if your application is forwarded to the hiring official for further consideration.
If you do not meet the rating threshold to move forward to the next evaluation stage or it is determined that your technical competencies do not meet the proficiency requirements for this position, you will be notified by email.Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
Your application package should include the following documents:
- Your Resume (applicants are required to submit a resume with job title, series/grade (if federal employee), duties and accomplishments, employer's name, starting and ending dates of employment, number of hours worked per week, and annual salary). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.
- Unofficial Transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
- Proof of U.S. accreditation for foreign study, if applicable.
- Special Priority Selection rights under CTAP or ICTAP:
- Copy of your agency notice (RIF Separation Notice, Notice of Proposed Removal, etc);
- Copy of your most recent performance appraisal (with at least a satisfactory rating),
- Most current SF-50 showing career/conditional tenure competitive status, position title, grade level, and duty location.
- Proof of Veteran's Preference - DD-214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF)15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter, if applicable. If a DD-214 (Member Copy 4) is not available, other documentation listing the beginning and ending dates of active service and the type of discharge must be submitted to verify eligibility.
- Submission of any required documents listed in vacancy announcement, if applicable.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Veterans
Clarification from the agency
United States Citizens