Operations Officer

US Federal Aviation Administration
Washington, DC Full Time
POSTED ON 5/24/2024

Duties

The incumbent serves as a member of a watch standing 12 hour rotating shifts that operate on a 24-hour, 7-day per week basis. The Washington Operations Center Complex maintains situational awareness of the air domain community and provides information for mission and decision support. The incumbent will be responsible for collecting, analyzing and disseminating information on the status of operations in the National Airspace System (NAS), such as aircraft incident/accidents, facility outages, security incidents, severe weather, and all occurrences that may impact the operating status of aviation worldwide.

As necessary will compose summaries and provide verbal briefings delivered to the Secretary of Transportation, the Administrator/Deputy Administrator, key officials, and other national operations centers. In situations demanding immediate decision or action until communications can be established, provides or arranges for support required by the Office of Primary Responsibility. Maintains operational readiness of the facility. Serves as liaison with counterparts of other Federal agencies and departments, and national operations centers. Participates in the Continuity of Operations Exercises, and augments the agency COOP cadre.

Performs multiple and varying assignments under limited direction of the manager. Applies experience and advanced technicalknowledge of systems and/or emerging technology such as Airspace Awareness & Detection System (AADS), Conference ManagementSystem, Incident Warning System (IWS) and Emergency Notifications/Network System. Knowledge of systems interrelationships and management of the National Airspace System (NAS).

Monitors and assesses reports of Unmanned Aircraft System (UAS) demonstrated activity, sightings, incidents or post-event research and the implications to FAA interests, the NAS, national security, air domain, and industry partners.

Conducts trend analysis, operational support, and in-depth assessments on UAS threat concerns to maximize the FAA's situational awareness of UAS risks in the NAS and to inform reporting/messaging, mitigation planning, operational decision-making, and crisis management either proactively, during or following incidents/activity of concern.

Coordinates with federal/state/local/tribal, academic, global counterparts, and industry, to collaborate on and share information regarding UAS threats, risks and vulnerabilities potentially affecting the air domain.

Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional. Works with management and/or more experienced professionals to solve problems.

Work is reviewed periodically, typically at major milestones and at completion to ensure policy compliance and alignment with the requirements of projects and/or other work activities.

Work activities typically support and may be vital to the success of the objectives for one or more organizational units, major subdivisions, and/or LOB's/SO's. The work affects internal and external customers.

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Designated or Random Drug Testing required.

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-G, FG/GS-11 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

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SPECIALIZED EXPERIENCE IS DEFINED AS:

Experience utilizing communications and information systems within the National Airspace System (NAS); collecting information from multiple sources simultaneously in order to validate and give context during critical incidents and national security emergencies; and composing and delivering briefings to government and national security organizational partners internal and external to a federal agency.

AND

QUALITY RANKING FACTOR (QRF): A well-qualified candidate will have demonstrated experience briefing senior leaders and executives on National Security Emergency Preparedness (NSEP) programs and services.

-

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**

Education

Education cannot be substituted for experience.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.


This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at:
https://www.faa.gov/jobs/working_here/benefits

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.

Some, all, or none of the applicants may be interviewed.

This Level 4 (Special Sensitive; TS/SCI) position requires favorable adjudication of a Single Scope Background Investigation (SSBI) background investigation prior to appointment, unless a waiver is obtained.

This announcement is also being advertised under VA #AWA-ASH-24-7184SL-90547. Please review both vacancy announcements before making an application to determine your eligibility to apply.


This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.




IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Only supplemental documentation (e.g. transcript, certifications, and/or veterans' documentation) will be accepted in combination with your on-line application or faxed to 202-267-7032. These documents must be uploaded or faxed on or before the closing date of the announcement. All submitted documents must reference the announcement number.

    If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at the time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

    For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.

    Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.

    Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.


    All Veterans:
    If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

    If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

    Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

    Forms:
    • SF-15 : Application for 10-Point Veteran Preference

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

    IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

    We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

    Please ensure EACH work history includes ALL of the following information:


    • Job Title (include series and grade if Federal Job)

    • Duties (be specific in describing your duties)

    • Employer's name and address

    • Supervisor name and phone number

    • Start and end dates including month and year (e.g. June 2007 to April 2008)

    • Full-time or part-time status (include hours worked per week)

    • Salary

    Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.


    You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

    Agency contact information

    Sequoia LeBlanc

    Phone

    1 (202) 267-7552

    Fax

    1 (202) 267-8330

    Email

    sequoia.r.leblanc@faa.gov

    Address

    Federal Aviation Administration
    HQ Employment Services Branch
    800 Independence Ave, SW, Room 523
    AHF-110
    Washington, DC 20591
    US

    Next steps

    Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

    For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

    Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

    All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Criminal history inquiries
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Only supplemental documentation (e.g. transcript, certifications, and/or veterans' documentation) will be accepted in combination with your on-line application or faxed to 202-267-7032. These documents must be uploaded or faxed on or before the closing date of the announcement. All submitted documents must reference the announcement number.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at the time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.

Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.

Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.


All Veterans:
If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

Forms:
  • SF-15 : Application for 10-Point Veteran Preference

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

  • Individuals with disabilities

  • Military spouses

  • Peace Corps & AmeriCorps Vista

  • Veterans

  • Special authorities

    Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.

Clarification from the agency

Also open to applicants eligible under 30% or more disabled Veterans hiring authority.

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