What are the responsibilities and job description for the AREA OFFICE MANAGER position at US Foot and Ankle Specialists?
The Area Office Manager is responsible for supporting all providers within the medical division through
leading and managing the front desk team, medical staff, and ensuring office compliance. They will oversee
between an estimated 4 –10 offices (totaling revenue of up to $5MM) and are accountable for the P/L of each
office and respective Area. They are responsible for implementing and enforcing policies & procedures
regarding all aspects of managing and operating the front office including Human Resources and Operations in
a medical office. Travel among overseen offices is expected.
Required Education, Skills and Experience:
● Four-year degree in an applicable field preferred or equivalent education and experience
● Minimum 4 years of experience as a medical office manager
● Minimum 4 years of managing a team of 20 – 50 personnel
● Strong working knowledge of medical insurance and billing
● Excellent written and verbal communication skills
● Must have excellent customer service skills
● Ability to establish and maintain effective working relationships with patients, employees, and the public
● Medical Practice experience
● EHR/EMR Experience
● Strong customer service orientation
● Able to work in a fast-paced and demanding work environment
- Technologically savvy; must also have a working knowledge of computers and Microsoft Office products to include:
- Microsoft Windows
- Google documents
- Word
- Excel
● Detail-oriented and effective at multi-tasking
● Organized and able to conduct oneself in accordance with employee manual
● The ability to uphold HIPAA compliance is mandatory.
● Must exercise good judgment and discretion
● Ability to write well and communicate with corporate colleagues, providers, and patients as needed.
Essential Functions/Responsibilities (other duties may be assigned):
-
● Being a Team Leader on special projects
● Create and maintain a positive working environment
● Field patient and employee questions and concerns
● Revenue management
● Queue management
● Maintain monthly inventory
● Employee organization & management
● Oversee daily offices operations including call-outs, staffing, & staff satisfaction
● Ordering supplies
● Maintaining multiple doctors’ regular and on-call schedules
● Build maintenance point of contacts
● Manage daily deposits and bank runs
● Managing office time keeping
● Facilitate new employee orientation and training
● Conducting interviews and staffing the office as the need arises
● Assisting with marketing for the practice
● Maintaining accounts payable and accounts receivable
● Collaborates well with other Area Office Manager and Regional Presidents
● Plans strategic projects to drive incremental value to the office which includes enhancement of morale,
operations excellence and profit driving activities
● Cover front desk as needed
● Other duties as assigned.
Compensation Package:
- Starting annual salary is $55,000 Salary will be determined based on experience.
- Medical, Dental, and Vision insurance
- Paid Time Off
- Paid Holidays
- 401(k) with company match
- HSA
- And more!
Salary : $5 - $55,000