What are the responsibilities and job description for the Field Medical Coordinator (O-5) Non-Supervisory (El Paso AOR) position at US Immigration and Customs Enforcement?
Duties
DUTIES AND RESPONSIBILITIES:
- Accesses interpretation and/or translation services as needed to ensure ability to communicate with detainees or others who are not proficient in the English language.
- Provide medical consultation services to the incumbent's assigned Field Office Director (FOD) and staff in regards to the health care of detainees in the custody of ICE or coming into the custody of ICE.
- Serves as the medical subject matter expert for the FOD and will serve as the liaison between the FOD and the IHSC.
- Recommends and assists with the determination and coordination of alternative placement options for detainees with complex medical care needs.
- Reviews and adjudicates requests for outside medical, mental health, dental, and DME services for detainees in the custody of ICE and U.S. Customs and Border Patrol.
- Refers all requests for outside medical services that do not appear to be medically necessary to the IHSC Regional Clinical Director or designee for final review and determination.
- Performs health record reviews, as needed, within the assigned Area of Responsibility(AOR).
- Provides case monitoring and reporting on all hospitalizations within the assigned AOR.
- Provides notifications and updates to IHSC and the ICE/ERO on reported detainee suicide attempts, hunger strikes and self-mutilations.
- Submits on-going weekly activity reports to the RFMC/designee to include significant accomplishments, issues, problems, and workload activity.
- Writes reports and responds to ad hoc and non-routine report(s) requested by IHSC or the FOD (with approval from IHSC Office of the Director).
- Provides support, recommendations and assistance to ICE in placing detainees with special medical and mental health needs in appropriate facilities.
- Conducts routine and ad hoc site visits to ICE designated facilities within the Field Office Director's AOR.
- Provides orientation and guidance to the respective custody and medical staff members of facilities in which ICE detainees are held regarding IHSC policies and procedures.
- Provides coverage and support to other Field Medical Coordinators and the RFMC as needed (e.g., annual leave, TDY assignments, illness).
- Assists with the evaluation of compliance with the medical portion of the ICE National Detention Standards (NDS) and Performance-Based NDS (PBNDS) at local and county detention facilities within the incumbent's AOR and submits findings to RFMC for review and approval.
- Conducts independent medical reviews as requested by IHSC Headquarters or the FOD (with approval from IHSC Office of the Director).
- Investigates complaints related to detainee health care and provides reports as assigned by IHSC Taskings or IHSC leadership.
- Ensures appropriate plan for continuity of care is established prior to release and removal of ICE detainees with complex health care needs.
- Follows supervisory chain of command.
- Be available via cell phone or email after hours to address urgent or emergent issues related to detainee health care, provide updates to the Field Office and IHSC Headquarters on detainees in the hospital, and respond to other significant event notifications as needed.
- Travel required - 25%.
- TDY as needed to provide clinical care support at IHSC-staffed detention facilities with critical staffing needs.
- Other duties as assigned.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation.
- You must successfully pass a drug screen.
- Males born after 12/31/59 must certify registration with Selective Service.
- Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
- Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
- Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
Qualifications
- Leadership skills.
- Demonstrates strong interpersonal skills.
- Demonstrates strong problem solving, judgment and decision-making skills.
- Integrity/Honesty.
- Cultural competency.
- Professional background in health care with extensive direct patient care experience as a registered nurse, preferably in correctional or detention setting
- Case management and utilization review experience preferred.
- IHSC clinic experience preferred.
- Must have the ability to walk unaided at a normal pace for up to 5 minutes and maintain balance.
- Must have the ability to jog/fast walk up to ¼ mile.
- Must have the ability to perform CPR/emergency care standing or kneeling.
- Must have the ability to assist sick, injured or aging detainees or staff exiting the building(may require lifting, dragging, wheeling or carrying someone who weighs significantly more than oneself).
- Sitting and/or standing for extended periods of time (6-8 Hours).
- Performing repeated bending motion.
- Average manual dexterity for computer operation.
- Phone use for extended periods of time
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Must be an Advanced Practice Provider or Registered Nurse who has worked in the clinical setting for at least 2 years. It is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
- Currently has or is able to achieve and maintain certification as a Certified Professional in Healthcare Management, a Case Manager, or Utilization Review/Utilization Management Professional as directed by IHSC through formal training and other means.
- Ability to plan and organize own workload and travel schedule utilizing the IHSC travel policies.
- Flexibility and adaptability to sudden changes in schedules and work requirements.
- Excellent verbal and written communication skills.
- Demonstrates strong organizational and time management skills.
- Computer literate on MS Office applications.
- Has knowledge of and is able to maintain proficiency in or is able to obtain knowledge and maintain proficiency in the ICE National Detention Standards (NDS)and Performance-Based NDS (PBNDS).
Additional information
As the Field Medical Coordinator for IHSC, the incumbent is responsible for coordinating medical, mental health, dental and durable medical equipment (DME) services for individuals in the custody of ICE; provide case coordination and monitoring on high risk and problem prone cases and inter-facility admissions to Short Stay Units pursuant to the IHSC National Policies and Procedures.
IHSC has a multi-sector, multidisciplinary workforce of more than 1,600 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. The IHSC provides on-site direct patient care to ICE detainees at 20 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. The IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.
DHS SUPERVISORY CONTROLS:
- DHS
- ICE
- ERO
HHS SUPERVISORY CONTROLS:
- DHHS
- USPHS CC
SUPERVISORY CONTROLS:
The Field Medical Coordinator works under the general supervision of the Regional Field Medical Coordinator/designee within their AOR.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers- Cover Letter/Letter of Interest. Please include location preference here.
- Degrees. (Place under "Diploma/GED")
- Professional license. (If applicable)
- Additional professional certificates. (If applicable)
- Three professional references. (i.e., name, title and contact information)
- Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
- A copy of your Certificate of Investigation (located in your eOPF).
- Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
- For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
- Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2024.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.Agency contact information
IHSC Recruiting
Email
IHSCRecruiting@ice.dhs.gov
Address
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
USNext steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers
- Cover Letter/Letter of Interest. Please include location preference here.
- Degrees. (Place under "Diploma/GED")
- Professional license. (If applicable)
- Additional professional certificates. (If applicable)
- Three professional references. (i.e., name, title and contact information)
- Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
- A copy of your Certificate of Investigation (located in your eOPF).
- Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
- For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
- Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
