Enrollment Officer

US Office of the Director of National Intelligence
Bethesda, MD Full Time
POSTED ON 3/25/2024

Duties

Incumbent serves as an Enrollment Officer in The Office of Enrollment Services at the National Intelligence University.

Assists in the evaluation of undergraduate transcripts and makes recommendations regarding students' admission to academic programs in accordance with undergraduate/graduate admission policy standards

The Enrollment Officer will support daily operations within the Office of Enrollment Services, to include communicating with prospective students about eligibility, programs offered, required application materials, academic calendar, and relevant deadlines. In addition, the Officer will use the student information system to track admissions data and student registration.

The Enrollment Officer will also track student attendance, provide accurate and timely transcripts, track student thesis progress, as well as support graduation and orientation functions. The enrollment officer should have documented background in providing outstanding customer service in a diverse environment.

The incumbent will also provide administrative support to students, faculty, and staff located in various instructional sites around the world.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen residing in the United States
  • Appointment is subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Must be able to obtain and maintain a Top Secret security clearance based on an SBI with eligibility for sensitive compartmented information (SCI)
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • A two-year trial period is required for all new permanent appointments to the ODNI.

Qualifications

Mandatory Requirements:

General knowledge of Enrollment Services functions.

Bachelor's degree in any field.

Communicate effectively, both orally and in writing.

Interpersonal, organizational, and problem-solving skills, including a basic ability to work effectively both independently and in a team or collaborative environment; initiative in carrying out mission responsibilities based on supervisor guidance.

Ability to manage multiple tasks and priorities.

Basic organizational skills, attention to detail and accuracy.

Basic proficiency in Microsoft Office software including Excel, Word, PowerPoint, and Outlook.

Ability to work effectively with confidential information.

Ability to assume shared accountability for improving service delivery.

Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.

Desired Requirements:

Experience using a student database (Jenzabar, blackboard, Canvas, Ellucian Banner, etc.)

Education

Bachelor's Degree in any field.

Additional information

Job Interview Travel: Candidates from outside the Washington, D.C., area may be selected for a telephone, teleconference, or in-person interview.

Salary Determination:

The ODNI uses a rank-in-person system in which rank is attached to GS employees on the basis of individual qualifications, experience, and performance.
Individuals whose current GS grade is equivalent to the grade of the advertised position will retain their current grade and step.
Individuals who transfer to the ODNI from a non-GS pay scale will have base pay converted to the appropriate GS grade and step as determined by the Director/ Human Resource Management.

On occasional instances when a current federal civilian employee applies for an ODNI position that is a lower grade than his or her personal grade, the candidate's personal grade will be downgraded to the grade of the advertised ODNI position and pay will be set at the step that is closest to but not less than the employee's current annual base rate of pay, not to exceed the maximum rate (i.e., step 10) of the GS grade to which assigned.

Relocation Expenses: For new ODNI employees, reimbursement for relocation is discretionary based on availability of funds.

Reasonable Accommodations:
The ODNI provides reasonable accommodations to qualified applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Reasonable Accommodations Officer by classified email at dni_reasonable_accommodation_wma@cia.ic.gov, by unclassified email at DNI_DRA@dni.gov, by telephone at 703-275-3900 or by FAX at 703-275-1217. Your request for reasonable accommodation will be addressed on a case-by-case basis. PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE EEOD EMAIL ADDRESS. THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY.

The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.


  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

You must submit the supporting documents listed under the required documents section of this announcement. We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. w.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    A complete application package must include:

    a. RESUME: Applicants are encouraged to carefully review the vacancy announcement, particularly the MDRs, and construct their resume to highlight their most significant experience and qualifications relevant to this job opportunity. You must ensure the resume contains all of the required information and you organize it so we can associate the following information for each experience/position:?Job title; Name of employer; Beginning and ending dates of employment (month/day/year format); Hours worked per week. We will assume full-time unless otherwise stated. Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable) and;?Series and grade or equivalent (if a federal position).

    b. POSITION NUMBER: Reference the announcement number in the subject line on each document submitted.

    c. COVER LETTER: Applicants must submit a professional narrative as a supplement to the resume to elaborate on their qualifications and previous work performed.

    d. CURRENT SF-50: Federal Government employees must provide your official most recent SF-50 (i.e., dated within the last 52 weeks from the closing date of this vacancy announcement.) SF-50, "Notification of Personnel Action" is used to verify to verify current federal status, position, title, grade, and organization of record. If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.


    Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    We encourage you to read the entire announcement prior to submitting your application.

    Click "Apply" at the top of the page. Your application MUST be received by 11:59 PM (EST) on the closing date of this announcement.

    In order to be considered, you must apply via USAJobs. The ODNI will not accept emailed applications. Applications received after the closing date will NOT be eligible for consideration. All attachments should be in Microsoft Word or Adobe PDF format.

    Do not include the following types of information in your profile or resume:
    • Classified or government sensitive information
    • Social Security Number (SSN)
    • Photos of yourself
    • Personal information, such as age, gender, religious affiliation, etc.
    • Encrypted and digitally signed documents

    Agency contact information

    Vacancy Team ODNI

    Email

    Vacancies@odni.gov

    Address

    NATIONAL INTELLIGENCE UNIVERSITY
    Director Of National Intelligence
    Washington, DC 20511
    US

    Next steps

    Once you successfully complete the application process, you will receive an acknowledgement of receipt email. Please note that the acknowledgement email does not ensure completion of your application. You must ensure that you submit all required documentation.

    The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 60 days of the closing date of this announcement. Due to the large number of applications received, applicants will be contacted ONLY if they have been selected for an interview.






  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

A complete application package must include:

a. RESUME: Applicants are encouraged to carefully review the vacancy announcement, particularly the MDRs, and construct their resume to highlight their most significant experience and qualifications relevant to this job opportunity. You must ensure the resume contains all of the required information and you organize it so we can associate the following information for each experience/position:?Job title; Name of employer; Beginning and ending dates of employment (month/day/year format); Hours worked per week. We will assume full-time unless otherwise stated. Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable) and;?Series and grade or equivalent (if a federal position).

b. POSITION NUMBER: Reference the announcement number in the subject line on each document submitted.

c. COVER LETTER: Applicants must submit a professional narrative as a supplement to the resume to elaborate on their qualifications and previous work performed.

d. CURRENT SF-50: Federal Government employees must provide your official most recent SF-50 (i.e., dated within the last 52 weeks from the closing date of this vacancy announcement.) SF-50, "Notification of Personnel Action" is used to verify to verify current federal status, position, title, grade, and organization of record. If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.


Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to current and former Federal employees with competitive or excepted status; and all U.S. Citizens. Former members of the Peace Corps may be considered for ODNI employment only if five full years have elapsed since separation from the Peace Corps.

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