What are the responsibilities and job description for the Admin Assistant position at US Tech Solutions?
Job Title: Admin Assistant
Location: Portland, OR 97209
Duration: 3 months Contract with possible extension
Job Description:
This position is responsible for scheduling service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. May support warehouse and/or other office functions.
Responsibilities:
- Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
- Responsible for creating work orders, providing status to customer and following up with technicians.
- Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
- Complete contract paperwork and QC paperwork.
- Schedule sub-contractor work.
- Work with technicians to ensure all paperwork is completed properly within the designated time.
- Maintain appointment schedules.
- Order material and equipment.
- Receive material/equipment and issue material and equipment to technicians.
- Complete daily reports.
- Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
- Conduct physical inventory.
- Act as a liaison between Sales, Project Managers and technicians.
- Other duties as assigned.
Experience:
- While performing the duties of this job, the employee is regularly required to sit and twist; use hands and arms to reach, handle, push, pull or feel; speak and hear. The employee is frequently required to stand and walk.
- The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
- Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Work Environment:
- Normal office environment.
- The noise level in the work environment is usually moderate.
Skills:
- High School Diploma or General Education Degree (GED)
- Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
- Proficient in Microsoft Office (Word, Excel & PowerPoint)
Experience/Requirements
- Must possess good decision making skills, be very organized and detail oriented.
- Must have excellent oral and written communication.
- Ability to use discretion. Problem Solving and ability to escalate matters when needed.
- Data analysis and interpretation skills.
- Speed and accuracy with attention to detail.
- Dispatching and scheduling.
Education: • High School Diploma or General Education Degree (GED)
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
About the Company:
US Tech Solutions
