What are the responsibilities and job description for the Medical Receptionist position at USA Vein Clinics?
As a Medical Receptionist, you would balance the needs of patients and maintain efficient work flow of the office as well as provide support to the physician in all facets of medical procedures – before during and after. In addition, you would ensure that the patient has an excellent service experience.
Responsibilities
- Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary.
- Become familiar with clinic computer hardware and software and use according to company policies.
- Answer multiple line and multiple language telephone lines.
- Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc.
- Contact insurance companies to verify eligibility.
- Perform clerical work as needed, i.e., copying, filing, faxing, etc.
- Comply with patient needs at all time and ensure all questions are answered.
- Maintain procedure rooms by ensuring that they are neat and ready for use at all times.
- Monitor supply levels and replace as needed.
- Apply knowledge of sterile techniques and OSHA regulations.
- Train new staff as needed.
- Assist staff as needed.
- Transport supplies or equipment as needed.
- Additional duties as assigned
- This position is located at our San Antonio and Austin Clinic locations!
Requirements
- HS diploma or GED
- 1-2 years of related experience and/or training; or equivalent combination of education and experience
- Outstanding customer service skills
- Strong computer skills
- Bilingual in both Spanish and English required
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