What are the responsibilities and job description for the Order Processing Associate position at USAI, LLC?
Job description
We are a recognized leader in the lighting industry, which offers the widest selection of specification grade down lights with an emphasis on quality, innovation, and performance. We are located in the heart of the picturesque Hudson Valley, New York area - about 90 minutes north of New York City (in the Newburgh/New Windsor area). Visit our website: www.usailighting.com
We foster an energetic, creative, and fun working environment, which reflects the personality of the USAI Lighting brand.
We have a rewarding and exciting opportunity foran order processor/order entry associate.
This position requires excellent skills in Excel, attention to detail with a high level of accuracy and tolerance to work in a fast-paced environment. Previous customer service and order entry processing experience with typing 40 wpm is a must. Knowledge in a manufacturing environment (preferably in the lighting industry along with working with Technical spec sheets and Bills of Material.
We are looking for the right person who can communicate and work with all levels of subordinates and management across functional levels.
Core responsibilities will include:
- Review and process purchase orders
- Effectively communicate by requesting missing information from customers
- Data entry of customer orders quickly and accurately
- Generate Excel spread sheets as needed
- Demonstrate good problem solving and math skills
- Effective communication skills
- Ability to work independently and collaborate as part of a team
- Work with the team to meet sales and customer service objectives.
Experience
- Minimum of 2-4 years of detailed order entry experience in a sales support environment, manufacturing experience a plus.
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Proven track record to multi-task with shifting priorities.
In addition to offering a friendly work atmosphere, we offer a very competitive compensation package including:
- Medical, Dental & Vision Insurance
- Life and AD&D Insurance
- Disability (STD & LTD)
- Paid Vacation, Personal and Holiday
- Matching 401K plan
- Flex Spending (FSA)
- Employee Discounts
- Paid Family Leave (New York PFL).
- Employee Assistance Program (EAP)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
Salary : $34,200 - $43,300