IT Specialist (INET)

Duties

What will I do in this position if hired?

In this IT Specialist (INET) position, you will install SharePoint platforms, integrate applications, create libraries, and provide SharePoint administration, including design, implementation, support, and integration; web/portal structure and design, development, content management; and user experience interface design and navigation. You will perform maintenance of the SharePoint platform, perform data retrieval and backup procedures to prevent data loss and perform administrative tasks including, documenting changes to the system. You will also work with stakeholders at different levels within the office to translate business needs into technical requirements.

Typical assignments include:

• Assisting with SharePoint administration, future enhancements, service packs/updates and upgrades, and best practices for maintaining the environments. Assisting in customizes and optimizes SharePoint Online sites, incorporating modern web parts. Analyzing systems requirements to support the redefining and translating requirements into application models.
• Administrating of the design, management, and improvement of the SharePoint Portal, Blackboard instance, and other websites.
• Troubleshooting existing workflows configured using SharePoint Designer (SPD) or Power Automate; and transitioning all existing SPD workflows into Power Automate or other appropriate solution.
• Developing standard operating procedures, process flows, user guides, and other training material for office solutions; and providing individual and group training for multiple learning levels.
• Supporting the enhancement and maintenance of existing SPO sites including, ensuring consistent look and feel; monitoring user feedback and identifying follow-up activities/resolution; and developing improvements/additions to increase usability and site adoption.

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

This announcement is for a position as a CORE (Cadre of On-Call Response/Recovery Employee). CORE employees are full-time employees hired to directly support the response and recovery efforts related to disasters. Employees are hired under the Robert T. Stafford Act and are excluded from the provisions of title 5, United States Code, governing jobs in the competitive service. They can be hired under a streamlined process instead of a competitive process. After three years of continuous service, Stafford Act employees may be granted competitive eligibility to apply for permanent full-time positions at FEMA.

This position will be hired into a temporary 4-year, excepted service appointment. Appointments may be renewed based on workload, funding, and supervisory approval.

FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit .

Requirements

Conditions of Employment

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Public Trust - High Risk as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs, please visit OPM Investigations .

Conditions of Employment:

• You must successfully pass a background investigation.
• You must be able to obtain and maintain a Government travel card.
• Selective service registration is required for males born after 12/31/59.
• Travel may be required.

Qualifications

Experience

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate

GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

To qualify for this IT Specialist (INET) position at the IC-12 level, you must possess one full year of specialized experience equivalent to at least the IC-11 level in the Federal government, which has equipped you with the skills needed to successfully perform the duties of the position. Experience may be obtained in the federal government, a state or local government, or private sector, and must demonstrate the following:

Analyzing systems to recommend resolutions or develop new methods;

Developing and/or implementing website designs or functions, such as home pages or portal designs; and

Providing guidance to stakeholders on operating systems software, such as Commercial off-the-self software.

Please read the following important information to ensure we have everything we need to consider your application:

• Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
• Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility and qualifications.
• Your resume serves as the basis for experience related qualification determinations, and you must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please use your own words, be clear, and specific when describing your work history. We cannot make assumptions regarding your experience.

Are you qualifying based on your work experience?

• Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized experience for this announcement at a comparable scope and responsibility. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder . If you choose to use your own resume, it must contain the following information organized by experience/position: (1) job title, (2) name of employer, (3) start and end dates of each period of employment (from MM/DD/YY to MM/DD/YY), (4) detailed description of duties performed, accomplishments, and related skills, and (5) hours worked per week (part-time employment will be prorated in crediting experience). Federal experience/positions must also include the occupational series, grade level, and dates in which you held each grade level.
• Are you a current or former FEMA Reservist/Disaster Assistance Employee (DAE)? To accurately credit your experience from intermittent positions and Reservist Deployments, you must list the dates (from MM/DD/YY to MM/DD/YY) of deployments that are relevant to your qualifying experience, along with the job title and specific duties you were responsible for during each deployment.
• Determining length of General or Specialized Experience is dependent on the above information. Failure to provide the above information in your resume may result in your application being found "not qualified."
• Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
• For additional information on crediting experience and/or education, please reference the OPM General Schedule Qualification Standards

Education

No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.

Additional information

• STAFFORD ACT EXCEPTED SERVICE APPOINTMENTS: Cadre of On-Call Response/Recovery Employee (CORE) is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act. Appointments under this authority within FEMA are made to the excepted service and are nonpermanent in nature.
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment , and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
• The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code 9202(c) and 5 C.F.R 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to .
• DHS uses E-verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.
• The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages . Please note: first time hires to the Federal Government are typically hired at the Step 01.
• During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

• Benefits
  Help
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  
  

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume , supporting documentation, and your responses to the occupational questionnaire to ensure you meet the minimum qualification requirements listed in the announcement. If you are qualified, you may be referred to a hiring manager for consideration.

Interview Requirement. Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.

We recommend that you preview the online questions for this announcement before you start the application process. To preview, please review: .

• Benefits
  Help
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  
  
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  Do not include any photos, personally identifying information (PII) (including birthday and social security numbers), or personal information such as age, gender, religious affiliation, medical history, etc.
  
• Your resume. Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility and qualifications. For resume writing guidance, please review the requirements section of this announcement or visit the USAJobs Resource Center.
• Your responses to the job questionnaire. You will be directed to the online job questionnaire once you begin the application process for this position.
• Are you a current or former federal employee? This position does not have any competitive eligibility requirements. However, you will need to submit a Standard Form (SF)-50, Notification of Personnel Action , which demonstrates your current/highest grade level. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Award SF-50's will not be accepted.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application. All application materials, including transcripts, must be in English.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


• How to Apply
  
  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above by 11:59pm (EST) on 07/01/2024.
  
  Please note that this announcement may close sooner than the published close date if the application limit is reached.
  
  • To begin, click the "Apply Online" button on the job announcement posting.
  • Follow the directions to register or login if you have an existing account.
  • Submit all required documents and complete the assessment questionnaire.
  • Upon completion of your application, you will receive an acknowledgement email.
  
  Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
  
  If you have questions about this announcement or the application process, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of the announcement.
  
  An employee, job applicant, or an individual acting on behalf of the employee, may request a Reasonable Accommodation by emailing with "time sensitive" in the subject line.
  
  To review the common definitions of terms found in this announcement, please visit the DHS Common Definitions page.
  
  Agency contact information
  
  Alyssa Gillespy
  
  Email
  
  Learn more about this agency
  
  Next steps
  
  If you are found qualified, you may be referred to the hiring manager for further consideration. The hiring manager will review the list of qualified candidates and may conduct interviews of some candidates. Failure to complete the interview may result in removal from consideration.
  
  If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to respond, fail to meet the conditions of employment, or fail any other pre-employment requirements (such as the background investigation), we may rescind a tentative job offer.
  
  For information on the Federal employment application process, please visit the USA Jobs Help Center . Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management (OPM) guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
  
  The OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
  
  
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request
  
  

Required Documents

Do not include any photos, personally identifying information (PII) (including birthday and social security numbers), or personal information such as age, gender, religious affiliation, medical history, etc.

Your resume. Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility and qualifications. For resume writing guidance, please review the requirements section of this announcement or visit the USAJobs Resource Center.

Your responses to the job questionnaire. You will be directed to the online job questionnaire once you begin the application process for this position.

Are you a current or former federal employee? This position does not have any competitive eligibility requirements. However, you will need to submit a Standard Form (SF)-50, Notification of Personnel Action , which demonstrates your current/highest grade level. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Award SF-50's will not be accepted.

It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application. All application materials, including transcripts, must be in English.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above by 11:59pm (EST) on 07/01/2024.

Please note that this announcement may close sooner than the published close date if the application limit is reached.

• To begin, click the "Apply Online" button on the job announcement posting.
• Follow the directions to register or login if you have an existing account.
• Submit all required documents and complete the assessment questionnaire.
• Upon completion of your application, you will receive an acknowledgement email.

Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

If you have questions about this announcement or the application process, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of the announcement.

An employee, job applicant, or an individual acting on behalf of the employee, may request a Reasonable Accommodation by emailing with "time sensitive" in the subject line.

To review the common definitions of terms found in this announcement, please visit the DHS Common Definitions page.

Agency contact information

Alyssa Gillespy

Email

Learn more about this agency

Next steps

If you are found qualified, you may be referred to the hiring manager for further consideration. The hiring manager will review the list of qualified candidates and may conduct interviews of some candidates. Failure to complete the interview may result in removal from consideration.

If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to respond, fail to meet the conditions of employment, or fail any other pre-employment requirements (such as the background investigation), we may rescind a tentative job offer.

For information on the Federal employment application process, please visit the USA Jobs Help Center . Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management (OPM) guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

The OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.