What are the responsibilities and job description for the Cloud contact center position at USM?
Interviews : MS Teams video interview with camera ON. Duration : 1 year with possible extensionPosition location : Lansing : Hybrid schedule, 2 days a week in office REQUIRED.
Local and non-local candidates can apply. MUST BE WILLING TO RELOCATE Top Skill & Years of Experience Required : Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) 5 years of experience preferred NICE CXOne Studio experience 3 years of experience preferred Ability to program in one or more of the following software languages : C#, C , Java, JavaScript, Python 4 years of experience preferred Ability to develop, maintain, and troubleshoot webservice API calls 5 years of experience preferred Please do not submit DevOps Cloud Engineers, Genesys or Amazon Engineers.
Last updated : 2024-10-15
