Director of Warehouse Operations

UST Overview

UST, headquartered in Greenville, SC, offers support for all our team members and clients across the country. UST is a national logistics solutions company. We work with retailers and supply chain providers to transform the industry through operations, technology-based systems, and creative management solutions. We are dedicated to transforming our industry through innovation and technology. We understand both the retail and fulfillment side of the business, which makes us experts at managing warehouses, transitioning products, and interacting with customers.

We want our newest team member to be a team player and take immense pride in what we do. We have continued to grow and are excited to add another to the UST family!

Director of Warehouse Operations Overview

As the Director of Warehouse Operations, you are expected to provide operational oversight and act as your locations’ subject matter expert by leading the warehouse management in their daily operations ensuring they are effectively coaching and developing the warehouse staff to drive company and client standards and to meet or exceed goals, including financial targets. This individual will be an essential part of UST’s growth and success that is built upon the expectation that EVERY team member will Execute Excellence Every time - simply known internally as E3.

Responsibilities

(include, but are not limited to)

• Oversee all warehouse operations in their location with an emphasis on achieving service and financial objectives.
• Manage warehouse divisional budget.
• Monitor daily and weekly reports to ensure financial objectives are being achieved and deficiencies are identified and addressed.
• Continuous monitoring of applicable systems to ensure complete and accurate data.
• Ensure all operations have adequate levels of trained personnel to operate successfully and staff performance maintains UST’s E3 standards.
• Drive for results that meet or exceed the UST & Client service and KPI standards.
• Grow and foster strong client relationships with internal and external partners.
• Ensures accurate inbound receipt of product and staging.
• Ensures staff keeps up with safe and proper practices when handling the product to ensure it is always in good condition.
• Maintains a positive working relationship with all team members.
• Monitors and completes any scheduled reporting relating to the department.
• Assist with new start-ups to ensure they are rolled out in a long-term success way.
• Ensure all warehouse operations are consistently in compliance with OSHA (Occupational Safety and Health Administration) and UST requirements.

Requirements

• Ability to work a schedule that may include early mornings, evenings, weekends, and some holidays.
• Bachelor’s degree and 4 or more years of relevant experience, or 6-10 years equivalent combination of education and experience
• Knowledge of OSHA regulations
• Knowledge of Microsoft Office including Word, Excel, and Outlook
• Possess effective written and verbal communication.
• Experience creating and analyzing statistical and financial reporting.
• In-depth knowledge of diverse business functions and principles (ex. finance, customer service, and employee management)
• Ability to make independent judgments that have a considerable impact on the organization.
• Proven ability to problem-solve and create innovative solutions.
• Multi-task and provide thorough follow-up and detailed action plans.
• Create and execute detailed plans alongside the Regional VP of Warehouse Operations.
• Previous experience in Warehouse or Distribution operations
• Valid Driver’s License

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Walking, bending, stooping, twisting, and lifting several times a day.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Temperature-controlled office environment and non-temperature-controlled warehouse environment

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the duties, knowledge, skills, and abilities required to perform this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

UST Logistical Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.