What are the responsibilities and job description for the Market Manager position at UST Select Inc?
Description
*** Now Offering a Sign-On Bonus of $3000 ***
UST Select Overview
UST Select is headquartered in Greenville, SC and offers support for all our team members and clients across the country. We work with retailers and supply chain providers to transform the industry through operations, technology, and creative management solutions. We’re dedicated to transforming our industry through innovation. Our team members live out ou r Select Philosophy: Execute Excellence Every Time. This mantra epitomizes our deep commitment to serving every customer during every delivery to the best of our ability. Select is attentive and responsive to every need, both spoken and unspoken. For us, no priority is greater than exceeding every customer’s expectation and increasing our clients’ reputation. We want our newest team member to be a team-player and take immense pride in what we do. We have continued to grow and are excited to add another to the UST Select family!
Market Manager Overview
As the Market Manager, you will direct the Flat Bed Delivery Operations of the assigned locations. You will manage the employee drivers, loading, delivery, dispatch, and client/customer relations. The cornerstone of UST Select’s growth and success is built upon the expectation that EVERY team member will Execute Excellence Every time.
Responsibilities (Include, but are not limited to)
- Oversees loading and unloading of all delivery vehicles
- Ensures that maintenance of all delivery and service vehicles are completed as scheduled
- Directs and assists the delivery department in accomplishing their deliveries
- Monitor weekly reports to ensure financial objectives are being met
- Ensure all operations are operating in compliance with DOT and OSHA requirements
- Conduct ride behind and evaluation of employees to determine skill levels
- Ensures all claims are handled in a timely manner and coach the appropriate driver
- Coordinates with customer service to ensure that all customers are satisfied
- Sets goals and tracks all performance related statistics
- Responsible for the recruiting and training of the assistant market manager and all delivery employees (CDL required)
- Establishes and maintains a positive working relationship with all members of store personnel
- Analyzes scheduling and routing procedures as well as statistical and routine reports for operation analysis
- Ultimately responsible for budget accomplishments and failures
- Responsible for daily routing of trucks in specified market(s)
- Competent in areas of technology, communication, computer, and phone skills
- Ensure Safety Compliance and metrics are achieved
Requirements
- Higher education and/or equivalent experience
- Proficient in Microsoft Office including Word, Excel, and Outlook
- Effectively communicate in writing and verbally
- Valid Driver’s License
- Flexible Schedule - Must be able to work a schedule that may include early mornings, evenings, weekends, and some holidays
- Approximate percentage of overnight travel 30% in specified market(s)
- Handle all needs of the customers
- Integrity in all things
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Walking, bending, stooping, twisting, and lifting several times a day
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Temperature controlled office environment and non-temperature-controlled warehouse environment
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the duties, knowledge, skill, and ability required to perform this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. UST Select provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.