Performance Improvement Coach

Responsible for leading performance improvement projects and coaching leaders and team members at all levels of the organization on the Lean Management System, including delivery of formal and informal instruction in quality tools, data analysis, and statistical process control. Facilitate improvement projects utilizing a wide range Quality Improvement (QI) tools including those from Lean, Six Sigma, Change Management and Project Management. Works collaboratively with cabinet, administrators, managers, and physicians to identify, coach, and support performance improvement projects that create ever increasing value for all key stakeholders. Project deliverables include improved performance in patient and team member safety, clinical quality, operational efficiency, patient and team member satisfaction, and financial outcomes. Responsible for delivering improvement support to a portfolio of health system customers that may include inpatient units, procedural departments, ambulatory clinics, and corporate support services. Provides effective leadership and coaching to ensure completion of Health System performance improvement projects by selecting and utilizing appropriate QI methodologies Acts as a change agent, providing direction to leaders and team members and gaining their support Develops curriculum and delivers instruction for both classroom and just-in-time learning experiences on a wide range of process improvement topics for multiple learner populations Delivers project management services for select efforts as necessary Partners with administrative and clinical leaders to establish and maintain the Lean Management System Serves as a liaison to other Quality and Performance Improvement (QPI) Department resources Connects leaders and front line staff to other Health System resources for purposes of enhancing improvement efforts Collects, analyzes and displays quantitative and qualitative data for purposes of identifying and understanding opportunities for improvement In addition to the above job responsibilities, other duties may be assigned. Position Compensation Range: $89,523.20 - $143,228.80 Annual MINIMUM REQUIREMENTS Education: Bachelor’s Degree required Master's Degree preferred. Experience: Minimum two years’ experience in a facilitator role applying Lean methods and tools to support performance improvement initiatives is required. Must have experience in strategic deployment of process improvement initiatives delivering training mentoring others and working on complex projects. Licensure: Lean/Six Sigma Green or Black Belt certification Preferred. Software: MS Office Suite MS Visio MS Project and Intermediate Excel skills. ** APPLICANTS MUST SUBMIT RESUME WITH APPLICATION ** PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require walking some distance to attend meetings, and programs. COVID Vaccination Requirement and Guidelines Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA. The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. The University of Virginia is an iconic public institution of higher education, boasting nationally ranked schools and programs, diverse and distinguished faculty, a major academic medical center, and proud history as a renowned research university. In January of 1819, the Commonwealth of Virginia’s General Assembly chartered what would become the University of Virginia. Entering our third century, the University has served Virginia, the nation, and the world by: educating responsible citizen-leaders; advancing, preserving, and disseminating knowledge; and providing world-class patient care. These responsibilities are enduring and continue to inspire our efforts. The UVA Health System is renowned for providing outstanding patient care, educating tomorrow's health care leaders, and discovering new and better ways to treat diseases. The UVA Medical Center and Physicians Group, School of Medicine, and School of Nursing are recognized for their excellence in patient care, education, and research. At UVA, we offer a rich collection of benefits, which have long been recognized and valued for their comprehensiveness and competitiveness in the market. In addition to a robust array of traditional benefits such as health care, time off, and retirement, UVA offers an array of other benefits and services to support faculty, staff, and UVA Health team members with their personal and family needs. We are committed to a policy of equal opportunity for all persons and welcome diversity in all forms. For more information on the University of Virginia and the surrounding area, visit our Why UVA and Why Charlottesville webpages