What are the responsibilities and job description for the Quality tech position at V-Soft Consulting?
Content Quality Tech
Primary Location : Virtual
V-Soft Consulting is currently hiring for a Content Quality Tech for our premier client.
Education and Experience
- 0-5 years experience.
- Media background is helpful but not required.
- Troubleshooting experience is required.
- Some computer literacy experience is required.
- Some Production background who understand Video editing.
WHAT YOU’LL DO :
Job Responsibilities :
- Builds and maintains content partner relationships with their peers.
- Supports coordinators, ensuring that issues they identify are resolved.
- Detects and fixes missing metadata to ensure proper placement and display of video across platforms.
- Audits partner delivery (compare pitch list vs. received).
- Uses daily metrics report to react to and improve upon content partner or delivery issues.
- Verifies media and metadata are error-free. Works with content provider to resolve errors.
- Verifies that all media and metadata follow the current specifications.
- Ensures that all content is published in production within service level agreement.
- Receives and processes media and metadata from content providers.
- Troubleshoots or escalates issues that occur within the Video Operations value chain.
Additional Responsibilities :
- Basic editing of commercial content
- Monitoring of distribution platforms
- Preparing basic reports pertaining to distribution of content
- Answer basic emails and submitted tickets.
- Closing duties which include but are not limited to :
- Distribution of content to all required markets including affiliate partners for same day and next day air.
- Escalate issues to appropriate departments for content that is needed same day or next day air.
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more.
V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Last updated : 2024-03-22