Hotel Operations Manager

Business Operations Manager

Who We Are:

Vacation MGR LLC manages A diverse portfolio within commercial and Residential Properties. We specialize in maintaining, remodeling and new development.

We are passionate about people and unashamedly faith centric. Our high calling is to create, design, build, restore, and Steward the right (business) environment to facilitate the most productivity, ingenuity and best operational practices within a company.

We are family owned and operated. We promote and believe in providing the right resources to our team members and support staff to obtain these goals.

Does this sound like the right environment for you?

Job Description:

Vacation MGR LLC manages A diverse portfolio within commercial and Residential Properties. We specialize in maintaining, remodeling and new development. The Regional Operations Business Manager will provide guidance, support, and oversight in all areas of Hotels, Coffee cafes, Online coffee roasting sales, Catering Trucks, and VRBOs operations while improving cost controls, service standards, policy enforcement, and company objectives working directly with owners and high level management.

Who You Are:

• A lover of business growth and development within operations.
• Someone who enjoys problem solving and research.
• A person who takes initiative and would consider themselves a self starter and motivator.
• Great communicator who loves collaboration within team structures.
• Someone who can manage a lot while staying calm and organized
• An individual who has a passion for hospitality, leadership, finance, and business.

What You’ll Do:

• Manage and audit PnLs while finding operational solutions within each department and company to ultimately deliver ROI to the bottom line.
• Visit each property at least once per week.
• Implement and execute measures to maintain and improve operational efficiencies within budgets, goals, procedures, safety, etc.
• Understand and Manage F&B cost percentages (F&B costs per F&B revenues).
• Understand and manage Labor cost percentages including payroll costs per relative revenues, per occupied rooms, per cover, etc.
• Create and work with accounting to manage other operating cost percentages based on operating expenses per relative revenues, per occupied rooms, per cover, etc.
• Monitor guest satisfaction survey scores. Identify areas for improvement, and implement and execute measures for improvement.
• Monitor all operating standards, and ensure all standards are met.
• Administer formal internal audits to monitor key operating standards – cash handling, emergency procedures, security, and legal compliance.
• Ensure that all property and company policies are clearly understood and enforced.
• Review, update, and create each company and properties operational policies, guidelines, and practices contained within individual company employee manuals.
• Address non-compliant areas, and work with each property to improve compliance.
• Review each properties’ fire/life/safety and other emergency practices to ensure compliance with all local, state, federal, brand, and company requirements.
• Oversee HR Compliance to on-board, interview for new staff as needed. Interview and onboard any new staff when management is not available at any company location.
• Collaborate with other corporate team members in support of their projects and goals.
• Create, maintain, and implement new processes for inventory control.
• Assisting in ingenuity and creativity on the operational side as new businesses, franchises are created and expanded
• Actively participate in community, national, and trade organizations that impact the company.
• Other duties as assigned by the CEO.

What you Bring:

• You know Your Stuff
• A minimum of five (5) years Hospitality Management Experience or F&B Business Operations OR A Bachelor’s Degree in Business Management or related field.
• Exceptional in Leadership Development.

• You Understand the Tech Side of Operations
• Must have strong computer proficiency in: MS Excel Spreadsheets; MS Word; and MS Project Scheduling.
• Excellent in research
• Computer literacy, comfort with standard business software, and ability to easily and quickly learn new industry software.
• Knowledge of POS systems and how to work with them.

• You Are a Go Getter
• Ability to travel to all locations within the company’s portfolio; from DFW to Palo Pinto County area 2-3 times per week.
• Company car provided after the 60 day probation; Mileage reimbursement provided until then
• Perform job functions with attention to detail, speed, and accuracy;
• Ability to identify problems and opportunities for improvement;
• Creatively solve problems with minimal resources;
• Work with minimal supervision; and deliver results.

What We Bring:

• An amazing supportive work environment
• Competitive Salary
• Health insurance
• Dental insurance
• Vision insurance
• Yearly Performance Bonus
• Paid time off
• Commuter assistance OR company vehicle
• Mentorship and Growth Opportunities

Job Type: Full-time

Pay: Starting at $70,000 per year. Salary will depend on experience.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

Application Question(s):

• Are you able to commute between 2-3 hours to different locations?
• Are you able to commute to different Operational Locations between the DFW to the Palo Pinto county areas? 2-3 hours?
• Do you have a reliable vehicle for transportation?

Education:

• High school or equivalent (Preferred)

Experience:

• Leadership: 5 years (Preferred)
• Hospitality Management: 4 years (Preferred)
• Food and Beverage Business Operations: 4 years (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: Multiple Locations