What are the responsibilities and job description for the Manager, Learning Management Systems position at Vail Resorts?
We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at www.vailresortscareers.com
As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.
The Manager, Learning Management System will be responsible for the roadmap, user experience and system administration required to ensure online and instructor-led training programs run successfully throughout Vail Resorts. This includes LMS administration, program marketing, facility and materials administration.
Job Responsibilities:
- Co-develops a long-term strategy and roadmap for the LMS user experience to align with our leadership development culture
- Manages uploads online courses and create instructor-led course offerings in LMS, as well as testing process for all online courses
- Partners with HR Technology to enhance functionality including: process and quality improvements, feedback on usage and system defects
- Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, challenges and suggested enhancements
- Leads overall governance for Talent Development support tickets, including establishing policies and process for standard SLAs, ongoing reporting and continuous improvement and manages LMS support tickets related to course/system questions and errors
- Serve as the project lead for a multi-year enterprise-wide digital employee experience project
- Develops reports and queries that are concise, intuitive and actionable for organizational users
- Develops and documents processes or policies as needed to establish consistent use of the system
- Managing POs/Invoicing for contracts and oversees vendor management
- Develops metrics and monitors impact of L&D activities to ensure effectiveness of delivery to the business
- Manages multiple projects and processes on time and on budget
Job Qualifications:
- Minimum 5 years of experience as an LMS administrator or in a similar position
- Bachelor’s Degree required
- Familiarity with learning industry standards (eg., SCORM, xAPI, LTI, etc.)
- Technical skills including troubleshooting, and understanding of directory, file structures, and systems, as well as, the ability to gain new technical skills quickly
- Ability to collaborate cross-functionally with others at all levels of the organization as well as vendors
- Strong customer service skills, responsive attitude and a growth mindset
- Strong oral and written communication skills; ability to communicate complex technical concepts in layman’s terms
- Experience with Saba Learning Management System is preferred
- Comfortable interacting with individuals at all levels of the organization
- Works independently, takes the initiative and has the desire to achieve
The budgeted range starts at $80,000 - $97,700 annual bonus. Actual pay will be adjusted based on experience.
The perks include a free ski pass, and a set of benefits including...
- Medical, Dental, Vision insurance, and a 401(k) retirement plan
- Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time. Salaried employees are generally eligible for Flexible Time Off (FTO)
- Paid Parental Leave for eligible mothers and fathers
- Healthcare & Dependent Care Flexible Spending Accounts
- Life, AD&D, and disability insurance
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
VRHR
Requisition ID 409671
