Ticket Sales Lead - FT / Winter / Seasonal - Kirkwood - CA

Full-Time – Winter Seasonal - Ticket Sales Lead - Kirkwood, CA

Kirkwood's Product Sales and Service team is looking to hire full time Sales Leads for the 2014-15 Winter Season. The PSS Sales Lead will be solely responsible for a designated ticket selling area and responsible for guiding staff in successful front line sales and office operations. This position requires a high knowledge of our products and systems. This is a leadership role responsible for 5 employees. We are looking for an organized individual who is positive, outgoing, has a passion for the outdoors, is well-disciplined, and takes pride in their work.

Additional responsibilities include (but are not limited to):

• Leading employees in sales and office operations by example;
• Training employees on office operations, new products, new policies, and offerings around the resort.
• Creating lunch and break schedules;
• Opening and closing ticket office(s);
• Creating a fun and professional work environment, including sales contests;
• Processing accurate financial transactions in RPOS with all forms of payment;
• Tracking and monitoring that employees process transactions towards 100% guest data collection (name, DOB, address, email, etc.);
• Answering any and all Kirkwood-specific questions and being knowledgeable about the history and culture of Kirkwood;
• Keeping the offices clean, neat, organized, and presentable at all times;
• Tracking and monitoring office inventory levels;
• Being responsible for weekly safety meetings;
• Being responsible for point of sale close out procedures and auditing;
• Own, personalize, and elevate overall office experience with guest and front line agents.

Requirements:

• High school diploma or equivalent;
• Ability to lift and carry 25 lbs;
• Ability to read, write, speak, and comprehend English language proficiently. 

Preferred skills:

• Experience handling money and working with the general public;
• Guest service experience;
• Point-of-sale experience & guest data collection;
• Excellent skill in customer relations, communications, and problem solving;
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher).

Learn More About…

Kirkwood Mountain Resort - http://winter.kirkwood.com/site/mountain

Kirkwood Winter Employment - http://winter.kirkwood.com/site/employment

Grooming Policy - http://jobs.vailresorts.com/info/company-policies.aspx

Benefits and Perks- http://jobs.vailresorts.com/info/benefits-and-perks.aspx

Have fun.  Serve Others.  Do Right.  Drive Values.  Do Good.  Be Safe.  These are the values Vail Resorts employees embrace daily.   As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate.  Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating an Experience of a Lifetime to our stakeholders.

Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.