Shift Supervisor - Valet Parking - Evenings

VPA has a unique opportunity for a Valet Parking Shift Supervisor in Worcester, MA - this is a FT role, Monday-Friday from 3pm-11pm. 

The Shift Supervisor will supervise the daily operation of a busy Valet Parking & Transportation service at a medical facility in Worcester. This will involve supervising up to 10 employees.

The listed pay includes a base rate and estimated tips. The ideal candidate will also work as a Valet Attendant while on shift. 

Why work for VPA?
Positive company culture
Numerous Benefits and Incentive Programs for Employees
Company trips (such as sporting events or company picnics)
Quarterly newsletter to update you on what's new with the company and to inform you on new opportunities
We promote management from within the company.
At VPA you are not just a face, all levels of management gets to know each and every one of you when working side by side
In this tough economy our company has still been growing at a rapid rate providing new opportunities for staff
Blue Cross Blue Shield insurance and 401 K to all fulltime staff
 

Qualifications Required

- Management or Leadership experience
- Basic computer proficiency
- Own reliable transportation
- Demonstrated ability to make smart decisions in stressful situations


Essential functions and responsibilities:

- Manage Valet Parking operations for cars each day
- Monitoring and management of up to 10 employees daily activities
- Handle cash and work with parking equipment
- Enforcing company policy and ensuring drivers are following laws
- Working with hospital staff and supervisors
- Reviewing cameras and assisting with the initial processing of claims
- Assist fellow Management with daily administrative duties


Success factors/job competencies:

- Leadership: demonstrated ability to lead people and get results through others
- Excellent interpersonal and communication skills
- Management: ability to manage multiple priorities
- Mechanical knowledge: ability to troubleshoot minor issues
- Organization: ability to manage records and documentation neatly

The Shift Supervisor must also meet the requirements of our Valet Attendants, as listed below:

Job Requirements
Must be at least 18 years of age

Must be able to drive a standard transmission vehicle to the satisfaction of management
Have your own transportation (driving experience)
Have experience working in customer service

Must have a good driving record 
Communicate effectively with customers and coworkers.

Both written and verbal communication.

Duties and responsibilities
To maintain a professional image for our client establishment
To assist any and all patrons in any way we can
To park their vehicle in a safe manner, ensuring its safety at all times
To run back to the valet station as quickly as possible, ensuring that customers will not have to wait for service
To get along well with their coworkers and enjoy their job

Physical demands
Standing at least 8 hours a day
Running up to 50 times a day or more
Entering and exiting customers vehicles 75 or more times daily
Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)
Communicate effectively with customers and coworkers
Work environment - Outdoors for the duration of the shift. Inclement weather (hot, cold, precipitation, etc) will have a significant impact on the employees work environment. Shifts will not be canceled due to inclement weather and all employees will be required to attend their scheduled shifts, and maintain a high quality of work despite weather conditions.