Job Posting for Front Office Representative at Valley Dentures and Implants
We are looking to hire a personable dental representative to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental representative's responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements.
To be successful as a dental representative, you should be able to organize and maintain patient waiting areas and front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the dental practice.
Dental Representative's Responsibilities:
Greeting and welcoming patients to the practice.
Scheduling, rescheduling, or canceling appointments as needed.
Assisting patients in filling out information forms.
Preparing patients’ charts and daily schedules for the dental staff.
Updating patient records and documenting recent treatments and procedures.
Scheduling follow-up appointments and providing telephonic reminders.
Communicating with medical insurance providers to determine if patients are required to make co-payments.
Verifying methods of payment and collecting payments as needed.
Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Dental Representative's Requirements:
High school diploma or GED.
At least six months of office experience, dental office experience is a plus.
Certification in office administration, medical administration, or related fields is advantageous.
Knowledge of dental insurance
Proven experience working in a dental office.
Sound knowledge of dental terminology.
Proficient in dental practice management software (Dentrix).
Working knowledge of general administrative practices.
Good telephone etiquette.
Exceptional organizational skills.
Excellent customer service skills.
Salary.com Estimation for Front Office Representative in Phoenix, AR
$30,332 to $44,254
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