Medical Assistant

Description

JOB DESCRIPTION

POSITION TITLE:  Medical Assistant

RESPONSIBLE TO:  Practice Manager/Director of Nursing  

FLSA STATUS:  Non-Exempt

Purpose of this Position: The Medical Assistant performs routine administrative and clinical tasks to help keep Valley Family Health Care clinics running smoothly.

QUALIFICATIONS:

1. Must be a graduate of an accredited      Medical Assisting school.
2. Prefer previous experience in      medical office (e.g. front office procedures, screening 

procedures, vital signs, instrument set-ups, lab experience, etc.)

1. Must be accurate, exacting, orderly      and methodical in work detail.
2. Neat appearance, with pleasant      positive manner.
3. Willingness to work within team      concept. 
4. Sensitivity to needs of VFHC      clientele.
5. Willingness to work for the successful      accomplishment of VFHC goals and objectives.
6. Speech should be clear, distinct,      & convincing. Prefer bilingual (English/Spanish).

RESPONSIBILITIES:

1. Escort patients to room, noting      vital signs, vision/hearing screening when appropriate and records the      reason for visit in electronic medical record.
2. Set out appropriate instruments and      prepare patients to see providers.
3. Take Encounter form to provider.
4. Assist nurse and providers as      needed with interpreting, escorting, ear irrigations, etc., or with procedures      as trained and within scope of practice.
5. Assist patients as needed in      completing history and registration forms, reading information sheets,      etc.
6. Answer telephone calls from      patients, transfers any patient call questions/concerns to the appropriate      nurse or provider.
7. Keep exam rooms clean and well      stocked with supplies needed.
8. Clean and sterilize      instruments. Record freezer,      refrigerator and incubator temperatures and reports any abnormal or      out-of-range values immediately to supervisor or head nurse.
9. May file immunization cards and      send notices as directed on a monthly basis. May also follow-up on procedures (e.g.      colposcopy) and send letters per protocol.
10. Perform lab tests, draws blood or obtain      specimens per provider orders or by protocol. Label all slides & containers with 2      identifiers (patient name and DOB). Appropriately completes all request forms.
11. Calibrate and clean lab equipment.

10. Maintain quality controls and proficiency testing. Keep appropriate lab logs and document services provided.

1. Maintain lab supplies inventory to      meet patient needs.  
2. Administer medications &      treatments as ordered by medical provider and as allowed by clinic      policy. Perform EKG's as directed.
3. Provide patient & family      counseling & health education as ordered by medical providers or as      indicated by established protocols.
4. Send reports and orders vaccines      from each state monthly.
5. Maintain a safe, private, and      comfortable clinic environment.
6. Make referral appointments as      directed by medical provider.
7. May screen patients and record data      & observations in the patient's medical record.
8. Participate in chart reviews and      audits as directed by supervisor.

1. Participate in staff meetings,      conferences, inservice training & education.
2. May perform duties of Appointment/Check-Out      Clerk as directed by Clinic Coordinator

a. Greet patients as they check in.

b. Check patients in, entering information in computer. Print encounter form then place in the designated area for the nurses or providers.

c. Answer telephone, schedule appointments and transfer triage calls.

d. Check new patient registration cards for completeness. Make a copy of the card and any third-party payment information for billing purposes. 

21. May be designated to open the clinic in the morning. 

 a. Leave doors locked until time to open.

 b. Turn on the radio and adjust the softness of sound.

 c. Turn on the copy machine.

 d. Change the phone from call forwarding.

 e. Unlock the front door as soon as a nurse arrives.

1. Enter payments to patient accounts.
2. File/scan Registration cards,      medical/insurance cards, remittance advises and 

insurance claims daily.

1. Enter charges, adjustments and      payments daily, making sure that each patient is 

"checked out" at the end of the day.

1. Observe that no patient is in pain      or is kept waiting more than 1 hour.
2. Check waiting area and patient      restrooms near the waiting room for neatness  

midmorning, midafternoon and at the end of the day.

28. Perform other related duties as required for clinic operation and as directed.

29. Maintain strict confidence on all information gained in the performance of duties with 

Valley Family Health Clinic.

30. Assist with meeting quality measures by completing tasks related to VFHC initiatives.

31. Perform other duties as assigned. 

Patient Centered Care:

· Conduct preventive screenings for patients.

· Facilitate patient medication management based upon standing orders and protocols. 

· Participate in data collection and health outcomes reporting related to patient centered care.

Requirements

Physical Requirements:

1.  Able to lift greater than 25 lbs on a regular basis.

2. Prolonged standing, walking, stooping, bending, kneeling, stretching and lifting required.

3. Normal manual dexterity.

4. Must be able to speak clearly.

5. Correctable vision and hearing.

6. Need to have Covid vaccination or be willing to get vaccinated.  Accommodations considered for Medical and  Religious reasons.