Community Health Worker

Who We Are

Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.

A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.

We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.

What You Will Do:

The Community Health Worker (CHW) is a frontline public health worker who is trusted by, and has a close understanding of, the community served. Such relationship enables the CHW to serve as a liaison between health and social services and the community, in order to facilitate access to services and improve the quality-of-service delivery. This position may include some weekend or evening work.
Primary Responsibilities and Duties
Advises on and develops effective marketing and outreach materials. Conducts neighborhood canvassing, street outreach, and outreach in public settings. Provides education and materials to key influencers, such as barbers/hair stylists, coaches, fraternity members, pastors, neighborhood leaders, front-line workers, etc. Partners with community organizations and key stakeholders to identify and recruit program participants. Identifies and recommends opportunities for new community or agency relationships. Provides direct assistance to program participants, which includes, but is not limited to, health education/coaching, medical appointments/logistics, patient advocacy, basic health screening/monitoring, and access to food/housing resources. Screens individuals for health-related social needs & primary care access. Conducts follow-up with each program participant at least once every three months and provides direct assistance as needed. Refers program participants to useful and meaningful medical and supportive services vetted through site visits and client feedback. Collaborates with team to address successes and challenges in program implementation, relevant current events, community feedback, resources, etc. Maintains a database of program participants, participant encounters and progress toward established goals. Responsible for reporting data monthly. Collaborates with internal team members and external partners on goal setting. Conducts phone-based outreach. Delivers presentations to consumer and resident groups in person and via social media. Advises on and develops visuals for collateral materials on all social media platforms. Participates in CHW training as assigned and required.

What You Will Bring:

Education
High School Diploma or GED required
Associate degree in health or human services or related field preferred
Course training in community health work preferred

Experience
Minimum two years of work experience or Associate degree accepted in lieu of work experience, required
Health or human services experience preferred
Experience in a community health or similar role preferred

Certification & Licensures
Valid driver's license and reliable transportation required

Qualifications
Excellent interpersonal skills and ability to interact professionally and gain trust with culturally diverse individuals is required
Familiarity with regional and local landscape required
Prior experience working with community resources and social services in focus region preferred
Ability to show empathy and to handle confidential information with discretion and professionalism is required
Computer skills and proficiency in the use of handheld tablets required

What You Will Get:

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.

Exclusions apply

We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.

EOE

Criminal Background Checks
VA State Police
3rd party Background Check

FLSA Classification
Non-exempt

Grade
109

Physical Demands
6 A Customer Service