Field Service Specialist

Are you a professional looking to expand your career with a Pulp & Paper automation industry front runner in the Prattville, AL or Pine Hill, AL area?

Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer!

Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations.

Apply your expertise in our industry leading team of automation professionals.

As a Field Service Specialist, you will provide advisory services to customers and / or third party contractors on existing and / or newly acquired equipment and components.

In this role you will

1. Provide assistance for the installation and commissioning of any equipment and components.

2. Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements.

3. Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.

4. Report back on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering.

5. Train customer staff in methods to maintain and repair the equipment, to ensure knowledge is transferred.

6. Conduct audits at customer sites to record and analyze process improvement opportunities.

Work complexity and business impact : Works independently to complete given tasks and activities, solving daily basic technical service issues.

Job is mainly performed according to defined processes or work methods. Close supervision is provided when needed. This would be to support a Valmet Quality Control System (QCS) system.

Geographical scope : Primarily the greater Monroeville, AL area.

Expectations

The incumbent must meet one of these requirements :

1) 4 Years Experience in the field with instrumentation and electromechanics, preferably in a pulp and paper manufacturing environment.

2) A technical school diploma in instrumentation, electromechanics, or mechatronics.

3) A University or Collegial Degree in electronics, electro-mechanics, or instrumentation.

To be successful in this role, you must be electro-mechanically inclined, self-guided, and have a strong work ethic.

This position requires a valid driver’s license. Typical 40% travel will be required for this assigned area.

Additional Information

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

To be included in the recruiting process, please apply directly with us online.