Customer service advisor

Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Henley Enterprises Inc, the largest franchisee of Valvoline Instant Oil ChangeSM (VIOC), is hiring Customer Service Advisors.

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC.

With an award-winning training program and fair and honest values, we’re here to help you reach every milestone and have some fun in between.

Geared for the Driven

Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Henley Enterprises Inc, the largest franchisee of Valvoline Instant Oil ChangeSM(VIOC), is hiring Customer Service Advisors.

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC.

Interested in making the switch from retail? This position is for you! With an award-winning training program and fair and honest values, we’re here to help you advance your career.

Safety is always top of mind for Valvoline Instant Oil ChangeSM (VIOC), and we want you to know that we are working hard to protect our team members and our guests with our stay-in-your-car oil change process plus newly added safety measures in line with CDC guidelines.

What you’ll do

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services.

We are looking for candidates with previous customer service and sales experience.

• Deliver a positive first impression to each guest with a warm, friendly greeting
• Present oil change options and additional services based on manufacturer recommendations
• Build trust and win repeat, loyal customers
• Evaluate customers' needs, working quickly and efficiently
• Provide hands-on assistance under the hood as needed
• Master products, services, and company knowledge

How you’ll succeed

• Have effective interpersonal, oral communication skills
• You enjoy interacting with people face-to-face
• You are friendly and ready to work as part of a customer-focused team
• You have some customer service and / or sales experience
• You can occasionally lift up to 50 pounds
• Have full mobility and the ability to work with your hands above your head
• Can stand for extended periods of time and climb stairs

Benefits include :

• Flexible work schedule & competitive pay set at $18.50 / hour!
• Paid on-the-job training, based upon a nationally awarded training program
• We promote from within 95% of upper management started in an entry level position
• Tuition reimbursement
• Paid vacation and sick time*
• Medical, dental, vision, and 401(k) savings plans*

Henley Enterprises, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Last updated : 2024-02-23