Director of Information Technology - Microsoft Dynamics 365

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VUMC IT Business App Dev Job Summary: We are seeking a dynamic and experienced Director of Information Technology to lead a new team dedicated to managing and optimizing our Microsoft Dynamics 365 environment. The ideal candidate will have extensive knowledge of Microsoft Dynamics 365 (highly preferred) and/or Salesforce, with a proven track record in leading IT teams to drive business transformation and growth. Key Responsibilities includes leadership and team management, development of strategies that align organizational goals with Dynamics 365 capabilities, and collaboration with cross-functional teams to ensure seamless integration of Dynamics 365 into business processes. This role will be responsible for leading Dynamics 365-related projects from conception through implementation to sustainment. Work Arrangement: • While this position is primarily remote, occasional visits to the main Nashville VUMC campus may be required. This role offers an exciting opportunity for a seasoned professional to make a significant impact by shaping the future of VUMC’s technology landscape. . Key Responsibilities: Leadership and Team Management: Lead, manage, and mentor a team of IT professionals focused on Microsoft Dynamics 365. Foster and build a collaborative and inclusive team environment that encourages innovation and continuous improvement. Strategy and Planning: Develop and implement IT strategies that align with the organization's goals and Dynamics 365 capabilities. Plan and oversee the integration of Dynamics 365 with other business systems and data sources. Vendor Management: Maintain responsibility for vendor relationships, ensuring Vanderbilt University Medical Center is leveraging the Dynamics investment. Collaborate with vendors and partners to stay informed about Dynamics 365 updates, licensing, and best practices. Evaluate third-party solutions and integrations to enhance the platform. Project Management: Lead Dynamics 365-related projects, from conception through to implementation, ensuring they are delivered on time, within budget, and to the required quality standards. Collaborate with cross-functional teams to ensure seamless integration of Dynamics 365 into business processes. Stakeholder Engagement: Act as the primary point of contact for all Dynamics 365-related matters. Work closely with business leaders to understand their needs and provide solutions that enhance productivity and efficiency. Budget and Resource Management: Manage the IT budget for Dynamics 365 initiatives, ensuring cost-effective use of resources. Evaluate and recommend new Dynamics 365 features, applications, and technologies to support business objectives. Qualifications: Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field. At least 10 years of experience in IT, with a minimum of 5 years in a leadership role. Extensive experience with Microsoft Dynamics 365, including implementation, customization, and integration highly preferred. Strong project management skills and experience managing large-scale IT projects. Excellent leadership, communication, and interpersonal skills. Ability to think strategically and translate business needs into technology solutions. TECHNICAL CAPABILITIES • Operations Planning (Expert): Widely regarded as an expert in matching people, equipment and capital resources to meet difficult task and organizational demands on schedule and within budget for diverse, multi-functional areas. Clearly identifies how detail tasks and assignments contribute to the broad goals of the organization. Integrates new ideas and innovations into the organization. Demonstrates expertise in the construction and implementation of matrix management resource schemes. • People Management (Expert): Widely regarded as an effective people manager by peers, subordinates and superiors. Has extensive knowledge and experience in the practical application of management, behavioral and organizational theory. • Business Results (Expert): Widely regarded as able to meet the most difficult and challenging business goals and objectives. Often assigned to manage critical projects by senior management. Able to uncover, capitalize, and profit from business opportunities in areas deemed to be of limited potential. Able to apply structures, yardsticks, and other devices to complex business objectives which measure and track organizational success. • Quality Management (Expert): Is a recognized expert and authority in quality management techniques. Acknowledged by others as improving business processes that go beyond the scope of immediate personal and team tasks and responsibilities. Recognized for excellence in the delivery of superior individual and/or team products and services. Has led successful efforts resulting in highly effective new products and services. • Compliance (Expert): Demonstrates expert knowledge of the appropriate rules and regulations as they apply to the company. Makes recommendations about the interpretation of complex and new rules and regulations to senior management and the appropriate industry organizations. Represents the company at industry forums and meetings. Asked by senior management to prepare information for use in presentations to industry boards and authorities. • Leadership (Expert): Clearly, credibly and consistently articulates visions and strategies. Highly respected by subordinates, peers and superiors. Fosters commitment, creativity and mutual trust. Challenges staff to risk-taking and highest levels of achievement. Known throughout the organization as an excellent leader who achieves results. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: * Organizational Impact: Implements strategies for a sub function with direct impact to the function results.* Problem Solving/ Complexity of work: Resolves highly complex business issues that are often unprecedented that have immediate impact on own sub-function or entity and wider implications to the organization. * Breadth of Knowledge: Applies expertise within professional/technical area and uses advanced business knowledge to develop objectives.* Team Interaction: Leads a sub-function serving the organization at large or across one or more entity(s). Core Capabilities : Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services: - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance. Ensuring High Quality: - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met. - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 7 years Education: Bachelor's (Required) Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled PEOPLE ARE AT THE HEART OF ALL WE DO. Our vision: The world leader in advancing personalized health. Our mission: personalizing the patient experience through our caring spirit and distinctive capabilities. Making Health Care Personal. We’re looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt University Medical Center. At VUMC, we place a priority on designing with and for our patients and families. We value collaboration, embrace continuous learning and discovery, and intentionally pursue diversity and inclusion. These are our guiding “Strategic Directions.” We’re the largest private employer in Middle Tennessee, with a growing team and expanding footprint in towns and communities across the region. We employ more than 28,000 people who work in inpatient and outpatient clinical care, research, and graduate medical education as well as critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fund-raising, groundskeeping and facilities, and many more. Our growing health system has a total of 1,615 licensed hospital beds at: Vanderbilt University Hospital Monroe Carell Jr. Children’s Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Wilson County Hospital Vanderbilt Bedford Hospital Vanderbilt Tullahoma-Harton Hospital It’s also home to hundreds of outpatient clinic and surgical locations throughout the region. We serve our community with many unique and specialized services including the Level 1 Trauma Center, a highly experienced Transplant Center that does the most heart transplants in the world, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, Burn Center and many more. World-leading academic departments and centers make scientific discoveries, advance clinical care and train the next generation of health care professionals. Our robust research enterprise ranks No. 9 in the country as measured by peer-reviewed grant funding from the National Institutes of Health. We’re honored to be consistently considered among the nation’s best hospitals, including being nationally ranked in multiple medical specialties for treating the most complex conditions in adults and children by US News and World Report. The Children’s Hospital ranked as the No. 1 children’s hospital in the southeast in 2021. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose — never stronger than during the challenging COVID pandemic. Join us in Making Health Care Personal.