IT Business Analyst (Hybrid)

Position Summary:

The Business Analyst plays a pivotal role in the organization's success by bridging the gap between business needs and technological solutions. They work closely with stakeholders, including management, to understand their objectives, processes, and requirements. Subsequently, they translate this information into actionable insights and recommendations. The Business Analyst's analytical skills and problem-solving abilities are key drivers in informed decision-making and process improvement.

About the Team:

Vanderbilt University Information Technology is a human-centric organization that advances our university by delivering innovative solutions and frictionless experiences through collaboration.

Digital Strategies and Transformation serves as the university’s digital vanguards, spearheading campus-wide IT initiatives, propelling the institution into the future, and coordinating innovation across campus to bring ideas to life through planning, execution, and strategic alignment between the business of Vanderbilt University, academia, research, and trending technologies.

Duties and Responsibilities:

Requirement Gathering: 

• Collaborate with stakeholders to elicit, analyze, document, and validate business requirements. This includes understanding the needs of various departments and translating them into clear and comprehensive specifications. 

Data Analysis: 

• Collect, interpret, and analyze data to identify trends, patterns, and insights that can inform business decisions. Utilize various tools and methodologies to extract and process data. 

Process Mapping: 

• Document current business processes and create process flowcharts to identify areas for improvement. Work with stakeholders to define future state processes. 

Solution Design: 

• Develop and recommend effective solutions, including software applications, business process improvements, or system enhancements, to address business challenges and opportunities. 

Stakeholder Communication: 

• Facilitate communication between business and technical teams, ensuring a common understanding of requirements and project objectives. Present findings and recommendations to stakeholders. 

Project Management: 

• Assist in project planning and management, including defining project scope, goals, and deliverables. Monitor project progress and ensure that it aligns with business objectives. 

Quality Assurance: 

• Responsible for ensuring the quality and reliability of products or services by rigorously testing them against established standards and identifying and reporting any defects or issues. Play a critical role in maintaining high-quality deliverables and ensuring a positive customer experience. 

Documentation: 

• Maintain comprehensive and accurate documentation of requirements, processes, and project-related materials. 

Continuous Improvement: 

• Continuously monitor and assess business processes and systems, making recommendations for enhancements and optimizations. 

Supervisory Relationships:

This position does not have supervisory responsibility, this position reports administratively and functionally to the Executive Director Digital Strategies & Transformation Executive Director.

Education and Certifications:

• Bachelor’s degree is necessary.
• Business analysis certifications (e.g., CBAP, CCBA), preferred. 

Qualifications:

• 3 years of relevant experience is necessary. 
• Experience with data visualization and reporting tools is necessary. 
• Proven experience in business analysis or a related field is necessary. 
• Strong analytical and problem-solving skill are necessary. 
• Proficiency in data analysis tools and methodologies is necessary. 
• Excellent communication and interpersonal skills is necessary. 
• Knowledge of project management principles and tools is necessary. 
• Familiarity with various software development methodologies (e.g., Agile, Waterfall) is necessary. 
• Ability to adapt to changing priorities and work effectively in a dynamic environment is necessary. 

Information Technology’s Guiding Principles:

• Trust and Respect- VUIT cultivates a community built on trust, mutual respect, and inclusivity, where all members feel valued and supported. We prioritize honesty, dignity, empathy, and a willingness to listen and understand. 
• Professionalism- VUIT strives to maintain a culture of maturity, accountability, and integrity to best represent the University and self. Have a sense of humility and poise in your work and daily interactions.
• Collaborate- VUIT commits to being inclusive in solution design where we value sharing within and partnering across the university. We are intentional about including our colleagues and preventing silos. 
• Bias-to-Action- VUIT is seen as a changemaker by exhibiting a decisive, self-starter, take-action approach with a willingness to make decisions without excessive deliberation. Personal initiative is recognized as a key part of the creative process.
• Communicate- Communication (written, verbal and non-verbal), within and outside VUIT, is open, thoughtful, welcoming, clear, proactive, concise yet complete, always honest, and delivered kindly.
• Innovate- VUIT pledges to be bold and challenge the status quo by inspiring a culture of creativity that promotes growth and advancement for the university. 
• Celebrate Each Other- We are intentional in showing appreciation for the work of others by valuing and acknowledging meaningful contributions at all levels of the organization.
• Optimize- VUIT will practice continuous and thoughtful optimization of our solutions and services to increase our human and technological capacity. Capacity drives innovation.

Commitment to Equity, Diversity, and Inclusion

At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are.  We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education. 

Vanderbilt University is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law. 

Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.