Business Office Manager/ Admissions Coordinator

 Business Office Manager/ Admissions Coordinator

A wonderful opportunity for a motivated individual, experienced in overseeing billing & admissions. The right candidate has extensive knowledge of third-party billing, experience in setting up and managing billing software (Point Click Care is preferred), experienced in developing and managing policy and procedural compliance, enjoy being part of an organization but have an independent drive for success. We’re seeking an individual with sound management skills and a track record for success, with experience in successfully driving down DSO’s and maintaining low receivable balances. We offer competitive wages and benefits and a great opportunity to grow with our organization, help us develop goal driven policies and procedures and be part of a great team. 

Requirements:

• Only serious candidates with experience managing nursing home accounts receivable, billing system management, resident trust management and Medicaid eligibility need apply
• Extensive experience managing billing systems, setting up rooms and new payor types, managing security and troubleshooting; Point-Click-Care, ideally
• Experience developing billing office and business office policies and compliance oversight for billing, debt collection, Medicare compliance, Medicare bad debt documentation, resident trust management, documentation requests, etc…
• Must have a sound knowledge and experience to identify best practices
• Strong track record for collections success, maintaining low DSO’s and bad debt
• Strong background in managing Medicaid pending and eligibility matters
• Experience in Massachusetts 
• Must enjoy working as part of an organization, demonstrate sound management capability and be able to train and motivate others
• Good organization and communication skills a must
• Sound working knowledge of MS Office – Word, Excel and Outlook
• Bilingual (Spanish and Portuguese) speaking preferred
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Admissions Coordinator

The primary purpose of the job is to coordinate the intake, review, and response to referrals from all sources to facilitate the admission of residents. 

Administrative Functions

·         Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures.

·         Assist in interviewing residents/guardians/sponsors and obtaining required admission information and signatures.

·         Assist in the resident admission orientation program in accordance with our established policies and procedures.

·         Admit and prepare identification records for residents in accordance with established policies and procedures.

·         Maintain an accurate record of available beds.

·         Develop and maintain a good working rapport with interdepartmental personnel, as well as other departments within the facility.

·         Provide residents with admission information packet (e.g., resident rights, notice of privacy practices, admissions contract, etc.). Review as necessary.

·         Attach preadmission documentation to admission papers as appropriate.

·         Review/explain to the resident, and/or guardian, room rates, billing procedures, visitors/guest privileges, restrictions, resident care procedures, etc., as appropriate.

Refer admission problems to proper authority, i.e., office supervisor, credit manager, nursing services, social services, etc. 

 Vantage Care requires evidence of COVID-19 vaccination for all Vantage personnel and affiliates who will be present at a facility. Religious and medical exemptions will be provided in accordance with applicable federal and state laws.

Vantage Care is an equal employment opportunity employer. All employment decisions are based on merit, qualifications, and competence and not influenced or affected by race, color, religion, age, gender, national origin, ancestry, marital status, military status, veterans’ status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local law.