Tester

Job Title : Marketing QA Engineer

Location : Newark, NJ (Hybrid)

Duration : 9 Months

Job Description : Responsibilities

Responsibilities

• Coordinate with marketing stakeholder teams and manage A / B testing workflows in Jira to ensure launch-readiness of A / B tests, QA, and post-launch support
• Perform end-to-end testing of A / B experiments globally to validate proper audience targeting, and confirm intended user experience
• Partner with QA teams and Product to ensure that new features are properly configured and that the supporting customer experiences function as intended
• Ability to quickly learn and suggest ways to improve QA Process
• Help maintain accurate and up-to-date documentation for marketers on test plans, guardrails, and best practices for implementation (wikis, process docs, playbooks)
• Work with Customer Care, Marketing, and Technology to help address promotions-related escalations and ensure support requests and customer mitigation are addressed in a timely manner.
• Highlight potential issues and risks to marketing stakeholders and leadership to ensure A / B tests are built in accordance with best practices
• Track & submit defects for resolution; work with customer service and IT to address escalations, bugs, and support requests
• Report on QA process findings and escalated issues (issue types, root causes, business impact, time to escalation, path to resolution)

Basic Qualifications :

• 3 years of hands-on experience in quality assurance, UX testing, and execution of multichannel campaigns
• Minimum of 3 years experience in marketing or related technical roles supporting customer acquisition programs preferably in e-commerce roles with multichannel responsibilities (web, mobile app)
• Experience in a dynamic and collaborative work environment with teams across different time zones
• Experience working directly with business stakeholders and technology teams on requirements gathering
• Technically capable with excellent verbal and written communication skills
• Experience working in Jira or similar project / workflow management software
• Bachelor’s degree in Computer Science, Business, Marketing or a related field of study

Preferred Qualifications :

• Experience with Accessibility Testing
• Adobe Certified Expert - Adobe Target Business Practitioner
• Experience with conversion optimization for subscription-based services
• Fundamental understanding of how JavaScript, jQuery, HTML, and CSS can be used to optimize the user experience

Last updated : 2024-05-17