What are the responsibilities and job description for the Vape Shop Associate position at VAPE Superstore?
MUST HAVE VAPE KNOWLEDGE TO APPLY. We are looking for a Retail Sales Representative to provide excellent customer service. We are a knowledge based company and pride ourselves in having most knowledgeable associates. We are looking for Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Must be 21 .
- Greet and direct customers.
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Must have VAPE knowledge.
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Flexibility to work various shifts
- High school degree
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Benefits:
- Employee discount
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
Salary : $13 - $0