What are the responsibilities and job description for the Host/Hostess position at Varsity Grillhouse?
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables and present menus
- Provide accurate wait times and monitor waiting lists
- Answer phone calls and assist with reservations or inquiries
- Maintain a clean and organized host/hostess station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Assist with seating arrangements for large parties or special events
- Handle guest complaints or concerns with professionalism and empathy
Experience:
- Previous experience in hospitality, food service, or guest services is preferred
- Familiarity with Aloha POS or similar restaurant management software is a plus
- Excellent communication skills, both verbal and written
- Strong customer service and guest relations skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of phone etiquette and professional demeanor
As a host/hostess, you will play a crucial role in creating a positive dining experience for our guests. Your friendly demeanor, attention to detail, and ability to communicate effectively will contribute to the overall success of our restaurant.
Join our team and enjoy the following benefits:
- Competitive pay
- Flexible work schedule
- Opportunities for career growth and advancement within the restaurant industry
If you have a passion for providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply today to join our team as a host/hostess!
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Expected hours: 8 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $11 - $13