Hospital Manager II

VCA Colonial Animal Hospital is a multi-specialty veterinary hospital located in Ithaca, New York. We are a progressive practice dedicated to quality veterinary medicine, patient care, and client service. The hospital is AAHA-accredited and a past Veterinary Economics Practice of Excellence.

VCA Colonial Animal Hospital is committed to providing the latest medical and surgical diagnostics and treatments. We offer specialty services in Surgery, Oncology, Radiology, Internal Medicine, and Emergency Medicine. Our hospital operates 24 hours a day, 7 days a week, providing care for our hospitalized patients for RDVM and clients in our community and beyond. We are supported by an experienced and dedicated staff of 78 including a team of NYS-licensed veterinary technicians.

The role demands a seasoned leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and patients.

The successful candidate will have experience in  personnel, financial management, and business development. Your strong personnel, financial and operational acumen will be put to good use!

The Personnel Manager—under the guidance of the Hospital Director and Medical Director —performs a wide range of administrative activities related to the practice. This includes: mentoring and developing the staff, assisting with the business, financial, operations, and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital’s mission of delivering high quality patient care and exceptional client service.


Skills and Qualifications
• 3-5  years of personnel management to include recruiting, hiring, training, managing performance

-3 - 5 customer service and financial budget management experience.
• Knowledge of sales and marketing techniques.
• Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
• The ability to make decisions, delegate responsibility and achieve results with hospital team members.
• Excellent interpersonal and communication skills with a friendly, collaborative,. positive attitude.
• Respect for and willingness to work with clients and their pets.
• Must be able to handle multiple tasks and deal with an environment of changing priorities.

Hospital setting experience preferred

Job Responsibilities
• Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
• Oversee the hiring, development, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team.

Salary based on experience $65,000 - $68,000

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Salary : $65,000 - $68,000