Veterinary Assistant Surgical Liaison

Colonial Animal Hospital is a 24-hour Emergency/Multi-Specialty/General Practice hospital in beautiful Ithaca, NY.

Are you looking to be a part of a hospital team that feels like family, while having the support and resources to push your career forward? If so, we would love to connect with you!

VCA Colonial Animal Hospital is seeking a Surgery Liaison to join our Team! VCA Colonial Animal Hospital is a hybrid hospital. We offer specialty services in the area of Surgery, Oncology, Internal Medicine, Emergency Medicine, and we offer multiple advanced diagnostic and treatment modalities such as CT.

What is a Surgery liaison? A Surgery Liaison is the contact person who helps bridge the communication connection between the doctor, the client and the hospital team. Their duties will include:

• Client communication
• Provide progress reports,, writing and gathering for discharges, filling prescription meds, while seeking ways to make our clients and their pets feel valued and affirmed.
• Patient care, medical record update, reviewing invoicing and billing
• The Surgery  Liaison will work in tandem with the doctor and staff  to ensure that patients are seen in a timely manner as well as maintaining a direct line of communication between the owner and the doctor, ensuring a smooth transition throughout their stay.
• The Surgical Liaison is in charge of maintaining communications with the front desk, technicians, and surgical team.
• The Surgical Liaison will provide updates and referral letters to the RDVM
• At VCA Colonial Animal, you can be the Surgical Liaison you have always wanted to be!

Skills & Qualifications:

• Minimum of 1 year experience in veterinary field required
• Professional demeanor and appearance, excellent interpersonal skills, and a positive, friendly attitude
• Ability to plan, organize, make decisions and communicate effectively
• Able to handle multiple tasks at once and enjoys working in a fast paced environment with changing priorities
• Must be able to interact with all levels of staffing in a professional manner.

At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.
• You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500 doctors, including 600 boarded specialists.
• You will sharpen your skills—and even learn some new techniques—and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities. Salary $17.50 - $18.00hr
• We offer competitive compensation along with a comprehensive benefits package, including: medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts, and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com