POS Analyst

VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths. To apply, please visit: ;nbsp;

Job Title: POS Analyst

Location: Baltimore, MD

Duration: Contract

Job Description:

• Should have retail domain knowledge.
• Should have experience in installation and configuration of POS systems, APTOS is preferred.
• Implement, build and support our point of sale and in-store payment solutions and associated integrations, primarily Predict Spring, Aptos POS, Aptos One and RetailPro store platforms and SAP FMS Pricing and Promotions for retail.
• Translate business requirements to functional requirements delivering functional specifications, data flows, standard operating procedures and solution documents for store front interfaces and applications.
• Execute enhancements, projects and IT Requests for POS systems and supported interfaces.
• Build, optimize, enhance, and maintain store front retail application jobs and workflows using approved workflow automation tool (control-M)
• Provide functional expertise and L3/L4 escalation support for store systems or questions related to master data, stores, items, pricing and promotions and transactional data issues or questions related to stores, items, sales, pricing, and promotions.
• Maintain and manage in-house test lab environments ensuring version control and configurations.
• Schedule, support and help execute software deployments, patches, upgrades, and rollouts, align and review with Store Operations team for final approval and sign off
• Manages consulting resources responsible to execute and deliver against projects and major enhancements.
• Transitions project work and system changes to service provider, providing detailed solution and documentation, training, and knowledge transfer.
• Provide functional expertise and L3/L4 escalation support for global store systems.
• Review aptos package deliveries and sign off on finalized build and delivery.
• Provide POS test environment readiness strategy and support restaging and initial testing setup
• Support discovery and design efforts for new POS or instore payment features and enhancements
• Provide support coverage for hypercare and go-live of new features, enhancements and deployments.
• Support E2E testing efforts and help triage issues encountered
• Manage access to Aptos environment
• Manage Problem ticket RCA approvals and next steps
• Support FSL on new store staging and testing including gold key image troubleshooting or package deplopyment failures
• L3 Support on back of house Aptos SaaS environment on break fix, Aptos patching and updates- WebEJ, Enterprise Returns, CRM and Polling
• Manage and co-ordinate QA of new security tool patching, updates or changes
• maintain and develop scripts to manage mass deployment of new patches using powershell or batch files.

Key Skills: POS, APTOS, Retail

Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with the desired qualifications and your candidate accepts the role, you can earn a generous referral fee. We want to hire the best talent available and are committed to building great teams and partnerships.

We are Equal Employment Opportunity Employer.

VDart Inc 
Alpharetta, GA

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