Product Designer

Title: Product Designer

Duration: 6 months (Extension)

Location: Louisville, KY (Remote)

Day-to-day responsibilities:

team is responsible for supporting exceptional user-centered digital experiences. As a part of the team, you will be involved in creating the digital design standards and design system that all design, user research, engineering, product and platform teams use to develop a wide range of digital experiences. Using your full range of interaction, UI, and prototyping skills, you will help create a consistent and predictable framework for all our digital products. You will be part of a team that ensures design quality across all facets of UI and interaction design, with a focus on integrating and developing best practices in usability, analytics, accessibility, and cross-platform strategy in an Agile development environment.

As the Product Designer, you will:

• Work with design leads and designers from every channel to create sustainable, reusable experiences
• Ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly
• Know the business and how to speak the business’ language
• Translate consumer insights into design strategies and execution that meet real user needs
• Communicate and collaborate with interaction designers, visual designers, content strategists, and copywriters to ensure alignment to design standards
• Partner with the research team to facilitate ongoing discovery and iterative delivery
• Partner with content strategy team to continuously drive and improve content, navigation and information architecture best practices
• Work with the EDS design leads to support a prioritized list of needed improvements and maintenance items
• Identify opportunities to stretch current or create new digital standards

Key Competencies

• Big Picture Thinking
• Ability to see the big picture and make good design decisions that may require trade-offs between business goals and design standards
• Dedicated to envisioning and influencing the entire ecosystem in order to create a seamless holistic experience for consumers
• Ability to precisely articulate design rationale through a compelling narrative
• Demonstrated ability to create designs that excite stakeholders just as much as users
• Collaboration
• Experience working with stakeholders to uncover usability and user experience requirements
• Maturity required to set ego aside and seek out design suggestions from all stakeholders
• Passion for sharing information and helping others be successful
• Focused on team success rather than individual success

Professionalism

• Have a strong professional presence, be approachable, respectful, open, transparent and easy to work with
• Be flexible – able to change course when needed
• Have self-awareness, be comfortable receiving feedback, and work to continually improve
• Make complex things simple, even when in white space and confronted with unclear situations
• Possess excellent verbal, written and presentation skills

Role Essentials

• 3-5 years of experience as a Product Designer, Information Architect, User Experience Designer, User Interface Designer, or Interaction Designer
• Experience working in design systems
• A portfolio that demonstrates systems thinking as a means to create compelling user experiences
• Strategic mindset with curiosity and determination
• Experience designing with business, technical and design constraints
• Experience in working on multiple projects simultaneously
• Ability to adapt existing processes and deliverables when necessary to meet project needs and improve efficiency and quality
• Demonstrated ability to design complex transactional user interfaces and interactions for web, mobile and cross channel experiences
• Create and update design system documentation and UI library components
• Evaluate and improve usability and accessibility of components
• Experience creating reusable, modular, dynamic, and componentized interaction patterns for a variety of operating systems, devices and platforms
• Experience creating conceptual models, site maps, interaction flows, design patterns, UI specifications, taxonomies and metadata frameworks
• Demonstrated experience in defining research criteria, participating in user research, and translating user research into design decisions

Role Desirables

• Bachelor's degree in Human-Computer Interaction or similar field; an advanced degree in human computer interaction, user interface design, human factors or design planning, is preferred
• Significant relevant work experience may substitute for an advanced degree
• Self-starter who can make significant progress with minimal guidance
• Experience creating accessible designs
• Ability to be flexible in a very fluid and dynamic environment
• Must be extremely well-organized and capable of handling multiple (and sometimes conflicting) priorities effectively
• Proficient with: Figma, Microsoft Office, Adobe Suite
• Excellent analytical and process-oriented skills
• Excellent verbal, written and presentation skills