What are the responsibilities and job description for the Consultant position at Veeva Systems?
Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you.
The Role
The hiring team is looking for a highly motivated professional to be part of the delivery of Veeva Digital Events implementations and production support for our customers. This person interacts with a variety of internal and external stakeholders in a high-volume, target-driven environment.
\n- The Consultant will be responsible for configuring multiple web-based applications that are being marketed to pharmaceutical clients
- A full understanding of the client's needs/processes to gather requirements for the configuration of the application
- The applications comprise a complete solution designed to handle event and speaker data, manage workflow, process payments, produce reports, and support other related business processes
- The ideal candidate has a keen focus on delivering exceptional customer success, thrives as a self-starter, and is able to grasp new concepts quickly
- Maintain current knowledge of appropriate regulations, e.g., OIG, PhRMA Code
- Successfully manage multiple priorities in a fast-paced environment
- Familiar with health sciences and regulated environments
- Self-starter
- Superior customer service and organizational skills
- Exceptional attention to detail
- Proficiency in MS Office, Word, Excel, and Gmail Suite Workspace
- B.S. or B.A. degree or equivalent experience
- Minimum of 3 years
- Fundamental knowledge of Veeva Commercial Cloud Content and Engagement product suites is preferred; including by not limited to Veeva CRM, Veeva Vault, Events Management, and Engage
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.