Assistant General Manager

Purpose

This role will oversee aspects of restaurant management primarily at the Vegan Mob Food Truck in SF. This person will be responsible for scheduling work hours, instructing employees and training staff, and assisting the General Manager. The Assistant General Manager will also have other administrative tasks. They will oversee food preparations, serving and customer service. Duties and responsibilities also include formulating policies, managing daily operations, and planning the use of materials and human resources.

Job type – Full Time

Position Status - Salary / Exempt

Supplemental Pay – Discretionary Bonus

Schedule – Restaurant operating hours and as needed; Ability to work extended hours (day, evening and weekend shifts as needed)

Education and Experience

3-5 Years’ Experience in Supervisory Role

Restaurant Industry Experience

Food Handler’s Certificate required

Strong communication, organizational, operational, and people skills

Highly presentable

Developed analytically and problem- solving abilities,

Strong interpersonal and leadership skills

Hands -on approach to problem solving with a training bias

Strong customer service orientation

Fluent in English / Bi-lingual is a plus

Ability to travel to Oakland / will be required to travel to SF location on an as-needed basis

Use/familiarity of DoorDash and other delivery apps

Requirements

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software, Square is preferred

· Strong leadership, motivational and people skills

· Acute financial management skills

· The ability to stand for prolong periods of time, as well as lift, push and pull a minimum of 35lbs.

Skills

• Leadership skills – managing a team involves establishing a strong work relationships and an enjoyable work environment.

• Customer service – this customer-facing role requires the ability to remain polite, courteous, and professional at all times

• Communication skills – must be good at communicating effectively not just with customers, but also with the staff. Giving clear direction is important for running smooth shifts

• Business aptitude – managing budgets, schedules, and inventory is all part of this role, so having a talent for business helps the restaurant to run properly and ensures that it meets its targets

• Problem-solving – responsible for dealing with any customer complaints or personnel issues, so the ability to troubleshoot and find solutions is valuable in this role

• Time management – keeping track of schedules and shifts and ensuring that all necessary tasks get done each day, so it’s crucial to be good at prioritizing and managing time

Major Responsibilities:

· Demonstrate leadership in managing and motivation.

· Ensure that the productivity and quality of the Oakland location remains at high standards and that costs are acceptable by planning the resources in the optimum manner.

· Responsible of searching, selecting recruiting, appraisal, motivations and standards pf job performance of the individuals with in team.

· Accountable for coaching and training managers with appropriately skills and product knowledge to execute highest standard and growth.

· Ensure all new employees in the department receive an induction training program.

· Improve performance by motivation and monitoring staff continuously and investigate and resolve complaints concerning food quality and services,

· Help and train advance management skills and responsible for scheduling and rolling training programs for all restaurants,

· Stay ahead of the operations through restaurants visits per company policy and evaluate restaurant practice against company standards.

· Supervise quality control and quantities for preparation to minimize wastage, perform frequent checks to ensure consistent high of preparation and services,

· Comply with all health and safety regulation, staff training and development as required and keep records for health inspectors

· Estimate the food consumption of each restaurant, place orders with suppliers, and schedule delivery of fresh food and beverages.

· Provide reports on the performance progress against the plans and budget.'
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Work Remotely

• No'

'Work Remotely * No

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Physical Setting:

• Casual dining restaurant
• Fast casual restaurant

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Quarterly bonus

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: Multiple Locations