Ground Operations Supervisor (Cincinnati)

About Veho Veho is a technology-driven shipping company that enables personalized next-day package delivery, extending partner brand value. Veho brand partners have seen a 20% increase in customer repurchase, 40% increase in customer lifetime value, and 8% rise in net promoter score.   Veho gives package recipients greater insight and control, letting them know when they will receive their package, when drivers are en route, and enables real-time rescheduling, address changes, and personal delivery instructions. Veho's technology matches demand for package delivery with a network of qualified crowdsourced driver partners, ensuring every package is delivered on time and correctly. The concept for Veho started as a school project while co-founder Itamar Zur attended Harvard Business School. Zur constantly experienced issues receiving packages - from getting the dreaded “we missed you” note, to stolen packages. He set out to fix the problem so many customers and brands face. Today, Veho’s robust technology platform provides customers and e-commerce brands with an unparalleled shipping experience, an industry record 99.9% average on-time performance for next-day delivery and an average 4.9-star customer rating. With teammates in 30 U.S. states, Veho will be in 50 markets by the end of 2022. As a Ground Operations Supervisor, you are a hands-on leader, working day-to-day with our Warehouse Associates and Leads. You will be responsible for the development of the warehouse staff, including coaching them on the skills necessary to be successful in the warehouse and developing for future success. You will set a standard of operational excellence and ensure your team’s success through values-based leadership. Additionally, you will be responsible for the accuracy of reports, scheduling, communication cross-functionally, and ensure sort and launch packages are done in an efficient and safe manner, troubleshooting any issues with our cross-functional teams along the way. Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission:  to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers.  We are deeply value-driven (Ownership, Candor, Team Success, Human) and care tremendously about investing in people.  We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.  Applicants must be able to understand and effectively communicate orally and in writing with all parties regarding work matters, which are generally conducted in English.  Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.