Velocity Field Technician - Minneapolis, MN

Velocity is a fast-paced company with an open-door environment looking to add Field Technicians to join our team. We offer unique solutions to our clients addressing their specific needs today, while preparing them for tomorrow. Technology is evolving at an ever-increasing rate, so we are searching for qualified candidates in your area to help manage work being completed. Field Technicians work directly with Velocity support groups and customer locations to ensure job sites are completed to customer satisfaction. This position is responsible for the management and completion of installation, cabling, equipment maintenance, and resources at customer locations. The position is based out of your local area with an expectation of 95% travel.

This job might be for you if you:

• Like to Travel
• Don’t mind heights, ladders, or confined spaces
• Can efficiently use basic tools and have basic construction skills
• Have a customer service focus and can interact with others professionally
• Manage your time well independently
• Enjoy problem solving and facing new challenges
• Are comfortable utilizing remote support
• Can complete various forms of cable termination, including RJ-45, Keystone and Coax

Duties and Responsibilities:

• Service/install equipment at customer locations across US
• Ensure the job site operates to Velocity and customer standards
• Effectively and professionally communicate and interact with internal and external customers
• Troubleshoot and diagnose managed devices
• Repair, maintain, and install telecommunications infrastructure
• Responsible for managing helper technicians and ensuring they follow all established processes
• Display professional presentation at all times at customer sites
• Complete additional tasks as required

Qualifications, Experience and Education:

• Minimum High School Diploma/GED
• Minimum of 2 years steady work experience
• Able to obtain certifications required for aerial lifts
• Must have valid drivers license and able to be insured

Preferred candidates will have the following experience and education:

• 2 years in installation, field services or similar background
• Familiarity with basic hand tools