Regional Manager - GA - On Site

Job Summary

As the Regional Manager at our company in GA, you will play a pivotal role in driving same-store growth and ensuring operational excellence across four general dentistry practice locations. We seek a proactive leader passionate about maximizing opportunities within our practices and supporting the Executive Director with company-wide initiatives. If you are ready to dive into daily operations, foster a culture of continuous improvement, and contribute to strategic growth, we want to hear from you.

Responsibilities

• Leadership and Mentorship: Guide and train practice teams, promoting continuous learning and professional development.
• Operational Excellence: Oversee Profit & Loss (P&L), staff scheduling, payroll, and accounts payable to ensure efficiency and financial health.
• Patient Experience: Maintain exceptional patient experiences and address issues promptly.
• Growth Strategies: Collaborate on marketing efforts to drive patient growth and retention, focusing on same-store growth.
• Policy and Compliance: Implement and enforce policies and procedures to ensure compliance and operational efficiency.
• Quality Control: Manage professional licenses and certifications, maintaining high standards of quality and compliance.
• Safety and Well-being: Uphold safety procedures and regulations to protect patients and staff.
• Flexibility and Adaptability: Tackle additional duties and challenges as needed to ensure the success of our practices.
  
  

Knowledge, Skills, And Abilities

• Integrity
• Accountability
• Customer-centric approach
• Effective leadership
• Experience in P&L Management
• Flexibility
• Results-driven mindset
• Strong organizational skills
• Attention to detail
• Proficient in time management
• Excellent communication skills (verbal/written)
  
  

Qualifications

• Education: High School Diploma or equivalent (Bachelor's degree preferred).
• Experience:
• 5 years of leadership/management experience with direct customer interaction.
• 5-7 years in a professional environment.
• 5 years of dental office management required.
• Technical Skills: Proficiency in Eaglesoft and Carestack preferred; strong understanding of marketing strategies and Microsoft Office Suite.
• Knowledge: Solid grasp of P&L management, labor laws, and regulatory guidelines (OSHA, HIPAA, CDC).
  

Key Performance Indicators (KPIs)

• Office Production
• Office Collections
• No-shows and cancellations (10% or less)
• Completion of follow-ups daily (100%)
• Annual patient value