IT Systems Admin

Job Duties

• Work alongside the IT Director and IT Support Technician to architect and implement solutions that will provide an outstanding experience for our employees and customers
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization environment both on-premises and with our dedicated hosting provider, RackSpace
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Responsible for capacity, storage planning, and database performance in RDBMS environment
• Participate in a weekly call rotation with IT coworkers to provide support as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Job Skills

• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
• 3-5 years of database, network administration, or system administration experience
• System administration and IT certifications in Linux, Microsoft, or network-related fields are a plus
• Ability to prioritize a wide range of workloads simultaneously and operate in a fast-paced environment
• Experience managing cloud environments, such as AWS and Azure.
• Linux/Unix Administration (Primarily Redhat with some Debian mixed in)
• Availability outside of working hours to resolve emergency issues promptly
• Working knowledge of virtualization, VMWare, or equivalent
• Working knowledge of MySQL, MariaDB or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools such as PowerShell, Python, Bash scripting
• A proven track record of developing and implementing IT strategies and plans
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
• Ability to lift 50 pounds as needed for server and network equipment racking

Company Description

Vergent LMS engineers a market-leading SaaS lending platform that empowers lenders to manage their retail and online lending operations through a sophisticated software suite featuring data-rich dashboards and enhanced analytical reporting, powered by its AI and machine learning capabilities. With talented employees nationwide and offices in Ridgeland, Mississippi and Plano, Texas, Vergent LMS is one of America’s fastest-growing privately held companies and has been listed on the Inc. 5000 list for seven years. From small business startups to enterprise-scale corporations, Vergent's innovative technology solutions power the lending operations of a diverse portfolio of clients located in the US, Canada, and Central America.

At Vergent LMS, we take our work seriously, but we don't take ourselves very seriously, with employee recognition, frequent company-supported events, and a company culture that is second to none. If you're passionate about what you do, but you want to be a part of a company that values it's employees and has built a culture around the concept of "work-life balance," then Vergent LMS is your career destination.

Work Environment

This job operates in a professional office environment for onsite and hybrid workplace employees. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Company Benefits

• Employee Recognition & Rewards Program
• Flexible Schedules
• Casual Dress Code
• Health Insurance
• Dental/Vision/Hearing Insurance
• Paid Time Off
• Parental Leave
• 401K & 401K Matching
• Long-Term Disability (100% covered)
• Life Insurance (100% covered)
• Supplemental Insurance
• Coffee and Snacks Provided